Recruiter: Réka Vajna

Locations: Belgium -Diegem, Netherland- Amsterdam, Italy- Rome

Why BT?

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Why  Technology?

We are in an incredibly competitive industry and it’s not just the technology that’s important, but the world of promise it creates for our customers. We live and work in a connected world where people want seamless service, great products and the best connectivity there is, as well as continually expecting more and more from us, and rightly so. Technology is BT’s powerhouse, with our expert technologists, we have a unique position in BT. By bringing together our technical and commercial expertise, and our insight and passion for customer experience, we help BT stand out from the competition. With the best networks and smart innovative products, combined with a personal experience, it sets us apart from the pack.

Innovation drives everything we’ve done since BT started in 1846. Coming up with new ideas and developing new technologies is central to our future. We want to improve people’s lives for the better in welcome, relevant and affordable ways and we’ll be fast to market with an effortless experience to match.  We will continue to focus on developing our converged network capabilities which will give customers seamless connectivity. Our skilled people will lead this technological revolution, not only for our customers but for the industry across the Globe, truly making customers our heartbeat.

In Technology, we’re creating an inclusive working environment where people from all backgrounds can succeed. We value different perspectives, skills and experiences. We’re happy to consider ways of working that will mean you can perform at your best.

Why this job matters

Accountable for a single small to medium sized global network delivery or multiple simple global network deliveries. The global network operates across 198 countries and territories, with 3,400 multinational customers with multiple sites, using 5,200 points of presence

What I’ll be doing – your accountabilities

• Ensure the scope of delivery is understood, that the solution meets the business need and that plans are comprehensive and are achieved
• Produce and agree network delivery plan and manage dependencies 
• Assists with planning and monitoring of all activities, from scoping to live, to ensure agreed scope and benefits are delivered in a contained project. 
• Ensure all delivery agents review, size and commit to the delivery & costs of the design for the network delivery
• Develops working relationships and communicates with a range of project stakeholders across teams to ensure actions completed, progress updated and impacts on other components managed. 
• Supports engagement with third party suppliers on network solution requirements
• Be able to understand and articulate designs with key stakeholders 
• Identify pre requisites to network deliveries and ensure that they are delivered 
• Run a regular project review forum with all stakeholders covering risks/issues/finances/status/re sources
• Reviews own work and peers’ outputs to contribute to identify and flag errors or potential issues
• Manage RAG status and expectations of a network delivery with relevant stakeholders 
• Supports the identification and resolution of issues and defects to ensure delivery to required standard.
• Identify when network deliveries are at risk and take corrective action to resolve 
• Supports a component of a technical project, requiring management of a limited degree of risk or business impact.
• Accountable for meeting committed finance figures for the network deliveries 
• Make recommendations for improvements to processes. 
• Identify and implement changes to improve quality and reduce costs 
• Regular reporting updates to advise of progress to all stakeholders
• Engagement with relevant stakeholders to agree post implementation testing, trial, pilot, launch plans as appropriate
• Responsible for ensuring the scoping of e2e testing

Skills required for the job

• Professional qualification/accreditation
• Project Management Skills
• Communication Skills
• Delivery management: strong skills in creating and delivering a network delivery plan including identifying and managing risks, issues, dependencies, finances and resources
• Business acumen: Knowledgeable in business strategy and the drivers of organisational performance, including people drivers of performance and financial literacy (e.g. business KPIs, business cases

Experience you would be expected to have

• Worked alongside colleagues/led team through a period of intense stress and pressure 
• Developed quotes / business cases and ways to avoid costs 
• Developed an internal network of strong working relationships you can call on to assist with your role 
• Advocating and applying technology where it has not been used previously
• Handled office politics/disagreements whist maintaining personal integrity
• Suggested cost savings to assist budgets
•  Delivered results when the deliverables were unclear 
• Used knowledge of the business to sell, negotiate or persuade
• Tackled process/policy obstacles to delivery
• Experience using and preferably accreditation in a Project Methodology (i.e. Prince2).
• Coaching experience and ability to matrix manage teams.
• Some knowledge and experience of business operations, business strategy, financial and operational strategic analysis. 
• Knowledge and or experience in BT Product Portfolio and BT’s Concept to Market Processes
• Continuous improvement and business improvement experience

Connected leaders behaviours

• Solution Focused Achiever
• Inspiring communicator
• Customer Champion.

Key decisions

• Make decisions at a technical delivery level
• Manage/determine escalation process for project milestones
• Provide options on recovery of the technical delivery as well as other options including re-planning/rescheduling.
• With stakeholders, designers and platforms ensure the proposed technical solution is both deliverable and operationally ready.  

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.