Transformation Governance and Assurance Manager

Recruiter: Carla Ballinger

Career Grade: D

Our hybrid working means in this role you are required to be in the office 3 days per week with the option of working from a place of your choice 2 days per week

Why this job matters

The BT Group Transformation Governance & Assurance team is part of the Strategy & Change (S&C) Unit led by the Chief S&C Officer, which in turn is part of the BT Group Corporate Units
One of the primary objectives of the Group S&C team is to accelerate and enhance the delivery of BT’s transformation.  In support of this the objectives of the Transformation Governance & Assurance team are to:

•    Equip ExCo and other leaders with relevant and timely insight on the performance of the portfolio of transformation programmes to ensure delivery, manage interdependencies and address risks
•    Provide independent periodic assurance on select programmes over time to ensure information presented is accurate and identify opportunities for acceleration or risk management
 

The role works closely with the Senior Managers of Transformation Governance and Transformation Assurance, Group colleagues and unit transformation to execute a number of workstreams enabling the desired levels of risk mitigation and insight to govern and assure BT’s transformation.
 

Key elements of the role include:

Governance 
•    Support the flawless and timely preparation, agendas and coordination of transformation governance, to prep CEO and Chief S&C Officer ahead of transformation sessions.
•    Develop regular transformation updates for all stakeholders, focused on the most important dependencies between units that require CEO and Chief S&C Officer attention
•    Contribute to maintenance of an active risk register, KPI tracking and risk management plan, and work collaboratively with transformation programme leaders to address risks

Assurance
•    Manage specific elements or within an assigned area the adoption of a global assurance and testing framework, including maturing, developing and maintaining of a combination of controls, training, risk assessment, policies, procedures and management information. 
•    Partner with other assurance professionals to ensure end to end plans contain the right ambition, are on track and interdependencies managed
•    Create close partnerships and alignment with business function SMEs, individual programme directors and other critical stakeholders to advise on management of value leakage and risks and development of action plans to address issues, risks and opportunities
•    Identify and support in controlling operational risks and critical interdependencies and making recommendations for remediation solutions, roadblocks and decisions required.

The skills you'll need
•    Ability to work effectively within a team, supporting and learning from senior members
•    Understanding of project management principles and ability to QA planning and execution
•    Proficiency in data analysis and reporting, with the ability to interpret data under guidance
•    Clear and concise communication, both written and verbal, with the ability to engage with team members and stakeholders
•    Adept at dealing with changing priorities and keen to learn new skills
•    Problem solving skills, with the ability to identify issues and escalate them appropriately
•    High level of accuracy and attention to detail in all tasks
•    Ability to manage time effectively and prioritize tasks to meet deadlines
•    Proficiency in relevant programme and portfolio software and tools

The experience you'll have 
•    Experience of working on transformation programmes in multiple industries, in particular cost efficiency programmes and business operation simplification
•    Good understanding of the technology and telco sector
•    Experience of contributing to the implementation of governance structures and assurance frameworks
•    Experience of executing Programme Assurance on large, multi-year programmes and portfolios with meaningful impact of recommendations made

What’s in it for you? What are the benefits?
We work across the group with a wide range of stakeholders including many of the senior leadership teams in the business. We are committed to providing all colleagues with the right opportunities to develop their career. There will be an opportunity to learn from a diverse team, with wide ranging experience. The opportunity to make a difference is huge! You’ll get a broad understanding of all parts of BT and the experience will be valuable in any future roles. 
•    Annual on-target bonus 10% (personal and company multipliers)
•    BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
•    Exclusive colleague discounts on our latest and greatest BT broadband packages
•    50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
•    Discounted EE TV including TNT Sport and the NOW Entertainment membership
•    There’s also great support for working parents including pay whilst on maternity, adoptive, and paternity leave
•    25 days annual leave (not including bank holidays), increasing with service
•    Volunteering days so you can give back to your local community
•    Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.