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Talent & Performance Specialist

Job Req ID:  45719
Posting Date:  22 May 2025
Function:  HR
Unit:  HR
Location: 

UK Wide, United Kingdom

Salary:  Competitive

Job Title: Talent & Performance Specialist 

Location:  Birmingham, Bristol, London, Manchester (role is also being advertised in India)

 

Join BT as a Talent & Performance Specialist 


About People & Culture Team 
The BT People and Culture team is dedicated to fostering an inclusive, innovative, and engaging work environment where every employee can thrive. We focus on attracting, developing, and retaining top talent, ensuring that our workforce is equipped with the skills and support needed to drive our business forward. By championing diversity & wellbeing, promoting continuous learning, and being focused on delivering value for our organisation, we create a culture that empowers our people to deliver exceptional results for our customers and communities. Aligned with BT's vision to "connect for good," we amplify the power of people and technology to help solve some of the UK’s biggest challenges and build meaningful connections. 

Why This Job Matters:

The Talent & Performance Specialist supports the Product Owner in the definition, deployment and ongoing management of Performance & Talent products and programs across the organization as well as owning and driving key businesses-as-usual activities in that space. 

They are accountable for developing specific initiatives to implement the Performance & Talent strategies and frameworks and driving BAU activities in the assigned area with Performance or Talent, including, but not limited to – driving the performance cycle, assuring the performance processes, reviewing performance data and liaising with all relevant touchpoints, driving talent assessment programs, reviewing talent data, etc. 

What you'll be doing

  • Supports the definition, deployment, management and ongoing maintenance of Performance & Talent principles, frameworks and programmes, to drive the strategic talent and performance outcomes for BT.
  • Is accountable for developing specific initiatives to implement the Performance & Talent strategies and frameworks.
  • Drives BAU activities in the assigned area with Performance or Talent, including, but not limited to – driving the performance cycle, assuring the performance processes, reviewing performance data and liaising with all relevant touchpoints, driving talent assessment programs, reviewing talent data, etc.
  • Consults People & Culture and Business stakeholders to identify requirements and design criteria of Performance &
  • Talent frameworks and interventions, and to assess the suitability, quality and impact of the final product.
  • Continuously gathers feedback from users and stakeholders to refine the Performance & Talent frameworks and programmes.
  • Measures, monitors and analyses the outcomes and impact of Performance & Talent frameworks and programmes.
  • Keeps up to date with industry best practice in Performance & Talent and recommends improvements.
  • Recommends sourcing strategy for Performance & Talent tools and programs in their portfolio, when relevant.
  • Effectively communicates and upskills relevant stakeholders in the broader People & Culture function and people managers communities around Performance & Talent principles, initiatives, policies and processes and drives upskilling of employees and managers to run effective performance processes.
  • Aligns Performance & Talent principles, frameworks and initiatives to the Talent Strategy, the broader People Strategy and BT values and diversity, equity, and inclusion practices. 

Skills and Experience You’ll Need: 

  • Inclusively identifies, develops, and retains talented employees to support the effectiveness of the organisation as a whole. Facilitating activities and opportunities that get the best out of talented employees
  • Creates the appropriate environment needed to maximise employee performance and ensure alignment with the organisation's strategy using regular discussions, feedback and reviews
  • Helps employees gain and develop leadership competencies and prepares them for management and leadership roles within an organisation
  • Plans, prepares and facilitates a talent review program in which leaders review employees' strengths, development areas, and potential career trajectories
  • Monitors and improves mobility processes within an organisation, while empowering employees' development and improving satisfaction
  • Can clearly articulate the current business performance and leverage the people levers to enhance performance or productivity    
  • Is able to develop a clear business case that outlines the context, insight, the proposal and a method to evaluate the impact of the intervention   

Benefits

 

  • 10% on target bonus
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
  • From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
  • 25 days annual leave (not including bank holidays), increasing with service
  • 24/7 private virtual GP appointments for UK colleagues
  • 2 weeks carer’s leave
  • World-class training and development opportunities
  • Option to join BT Shares Saving schemes.

Benefits 

  • 10% on target bonus 
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% 
  • From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
  • 25 days annual leave (not including bank holidays), increasing with service 
  • 24/7 private virtual GP appointments for UK colleagues 
  • 2 weeks carer’s leave 
  • World-class training and development opportunities 
  • Option to join BT Shares Saving schemes

 

A Few Points To Note: 

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. 

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. 

 

Don’t Meet Every Single Requirement: 

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. 

Apply now »