Technical Delivery Manager, Subsea
Snowhill, Birmingham, United Kingdom
Available Locations: Birmingham, London or Bude
This role requires regular national travel and may involve occasional international travel
Why this job matters
The purpose of this Technical Delivery role is to lead on the implementation of BT subsea initiatives, be they infrastructure rollout, planned or reactive maintenance, optimisation, or best practice policy and procedures internally and with industry. Reporting to the Senior Manager for BT Subsea, the Technical Delivery Specialist role will be working with both BT Group teams and external organisations across the subsea arena to deliver multiple parallel solutions, that by their nature are a challenge, whether that be that physically, technically, financially or politically.
This role will ensure we deliver Service and/or infrastructure against the relevant SLA and business needs. This is achieved by:
- Driving deliveries forward; working with a broad spectrum of teams and suppliers on one coherent plan
- Ensuring we effectively manage and report risks, issues, mitigations, and progress to stakeholders
- Enhancing our delivery capabilities by participating in the evolution of new automation and processes
- Identifying new opportunities that reduce cost and improve the experience of our customers
What you’ll be doing
- Own and deliver Technical Projects from requirements gathering to live implementation.
- Ensure delivery scope is achievable and understood.
- Produce robust and actionable delivery plans.
- Design and drive improved working processes.
- Effectively manage and control changes to the delivery.
- Ensure all impacted teams understand, engage with and commit to delivery plans, both internally and externally.
- Identify, manage and drive prerequisites or dependencies that may be external to the team but upon which we rely.
- Track and manage delivery finances.
- Timely identification of deliveries at risk and corrective action to resolve.
- Communication with senior managers and stakeholders.
- Act as buddy on activities undertaken by more junior or less experienced members of the team.
- Ensuring assets are registered in a timely manner
- Ensuring Legal and Regulatory compliance is maintained and that BT safe working practices are always applied.
- Hold regular commercial review meetings with suppliers and internal BT stakeholders to facilitate progress, supplier performance and improvement opportunities.
- Produce regular reports @ progress and performance of suppliers against agreed delivery and financial targets.
- Contribute to supplier selection.
- Manage supplier engagement for your deliveries.
- Support engagement with suppliers on solution requirements.
- Manage supply contracts.
- Complete or assist on Investment Business Cases
- Prioritise H&S in designing and delivering project plans.
Experience you'll have
Mandatory
- Expertise in medium to large scale technical delivery.
- Evidence of complex decision making and problem solving.
- Understanding of complex time/cost/quality trade-offs.
- Robust communication style and stakeholder mgmt.
- Understanding of the types of questions seniors will ask.
- Understanding of what strong root cause analysis is.
- Track-record of leading matrixed teams.
- Experience of working within diverse environments.
- Track record of embedding positive team cultures.
- Active Issue and Risk Management.
- Experience of managing budgets and financial reporting.
Preferred
- Subsea experience
- Engineering background
- ITIL
- AGILE
- PRINCE
- APM
Skills you'll need
- Kindness and tolerance for different ways of working.
- Strong communications skills with the ability to forge relationships across multiple disciplines and organisations.
- Supporting senior managers and directors in Networks and the CFUs on change and adoption of best practice.
- Ability to work with stakeholders to ensure the proposed solution is affordable and delivers the required outcomes.
- Delivering business benefit in a timely way by focusing on must do capability and delivering effective e2e solutions.
- Issue and Risk Management.
- Firm change control regarding time, cost & quality.
- Innovating to exceed Time, Cost, Quality measures.
- Sharing new learning and best practice.
- Experienced in technical delivery of large-scale complex projects across multiple methodologies.
- Inspirational leadership skills to motivate the team to deliver excellent results and maintain #1Networks.
- Experience in solving complex problems that arise from the interaction of multiple components and teams.
- Ability to influence and resolve conflicts associated with varying priorities and agendas across involved parties.
- Strong commercial awareness regarding decision impacts.
- Analytical thinking.
Benefits
- Tailored training and development opportunities to continue to build your career
- 10% on target bonus
- 25 days’ annual leave (not including bank holidays), increasing with service
- Life Assurance
- Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
- Direct Share scheme
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 50% off EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment
- 30% discount for friends and family on EE mobile pay monthly and SIM only plans
- Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.