Senior Manager -AI & Data Engineering

Why this role matters

BT recognises that data is absolutely critical to everything we do in the future. Right across BT there is a momentum to build world class teams that capture and use data to provide our customers with better experience, improve the working environment for our support staff, make world class products, and realise operational cost savings that can be reinvested in innovation.  

In Mobile System Development, we want to deliver on the potential of Data Analytics that identifies issues when they are still emerging and before they impact customer experience. We want to provide controlled self-healing of our networks and services when things do go wrong. We want to distil our data to make qualified decisions about where to direct our resources and investments for the future. 

This role will be at the centre of the Mobile System Development data strategy. It will be at the forefront of growing our existing capabilities, providing new tooling and creating new ways of working. It will deliver thought leadership and innovation that will change how we support our product portfolio and how that portfolio develops in the future.

We believe this is an exciting role as we embark on new activites and move from data engineering solutions and more to AI which you will lead on. You will not be afraid to be hands on utilising your AI and data skills.  
 

You'll have the following responsibilities

•    Accountable for building data solutions to give customer teams actionable insight across the Mobile estate
•    Drive adoption of AI & Machine Learning across increase operational efficiency and allow teams to predict and preempt outcomes.
•    Working with stakeholders at all levels of the business to understand BT's data needs and how that data can be exploited to provide tangible benefits and value to the business.
•    Leading the team in the design, planning and delivery of cutting edge data projects to deliver stakeholder needs.
•    Providing technical leadership and technical authority for a range of solutions based on big data technology, distributed compute and hybrid-cloud platforms.
•    Develop, own and drive the AI & Data Engineering strategy and roadmap for Mobile.
•    Own the technical relationships with existing and potential suppliers and BT's strategic partners to ensure a mutual understanding of our needs, plans, delivery priorities and roadmaps.
•    Researching new technologies in the fields of data engineering, data science, and AIOps, evaluating their applicability to our needs through trials and PoCs.
•    Creates a software engineering culture that supports innovation and creativity while delivering high quality products with predictability and reliability, driving knowledge sharing on emerging trends and changes in principles and practices.
•    Own the MTP planning for TLR/TLC/Infrastructure/licenses for the relevant product families.

You'll have the following skills and experience

As well as technically strong, the role holder is likely to be a strategic thinker and will have a commercial acumen.

Skills

•    Leadership – Able to drive complex data lake projects by motivating stakeholders and breaking down barriers to progress.
•    Communication – can communicate complex issues, approaches and visions up to Director and MD level.
•    Able to build and maintain a strong network of stakeholders across the organization.
•    Is curious about technology trends and has the instinct to filter which are mature enough to be valuable and could be exploited to meet business needs. 
•    Will be recognised as a data subject matter expert and will lead the debate Mobile on technical strategy.
•    Drives the team to improve the way we work, the tools we use and how we share experience.
•    Expert knowledge in shaping technology deliverables for the best network and customer experience initiatives.
•    Proven record of forming strategic alliances to deliver a valued outcome for BT Group.     

Experience

•    Considerable Knowledge of Big Data and Cloud Data Platforms (Hadoop, GCP, AWS)
•    Direct or indirect experience of data modelling (physical, logical, conceptual) – including analytic classic star / snowflake schemas
•    Experience of Data Engineering and Data Movement (ETL,ELT,CDC,Kafka)
•    Experience with programming languages like Python, Scala, Java, etc
•    Experience of leading a high performing software team; building, coaching, mentoring and developing within the software engineering community 
 

Benefits

•    Competitive salary
•    15% on target bonus
•    Company car or £5,500 cash alternative
•    Private healthcare for self and family
•    BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
•    25 days annual leave (not including bank holidays), increasing with service
•    Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
•    World-class training and development opportunities
•    Option to join BT Shares Saving schemes.
•    Discounted broadband, mobile and TV packages
•    Access to 100’s of retail discounts including the BT shop
 

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.