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Field Specialist

Job Req ID:  47849
Posting Date:  19 Jun 2025
Function:  Sales and Commercial
Unit:  Business
Location: 

Riverside Tower, Belfast (N.I), United Kingdom

Salary:  Competitive, with excellent benefits

Location: Belfast, Riverside Tower

Why Sales and Commercial?

 

In Sales and Commercial, we’re building one of the biggest and best sales teams in the country. We’ve got big ambitions to develop a team that has the right ability and will to win. Central to our ambitions are;

  • Using our unparalleled expertise to bring first class solutions to market and offer a compelling value proposition to our customers that’s unmatched by our competitors
  • Developing a highly skilled, highly efficient sales powerhouse through competitive pricing, an optimised channel model and best in class tools
  • Relentless pursuit of a high-performance culture founded on clear career progression and the drive and determination to become the UK’s best sales force

Why this job matters

 

Medium Business is a key sales channel for BT, contributing £1.7bn revenue and £0.8bn EBIT per year, and serving 1m+ SME customers in the UK.  It’s an exciting period of growth, and as we embed our new model to achieve that growth, this role will support the delivery of our ambitious transformation plans and goals.  

 

In a highly competitive market, this role is responsible for identifying opportunities and closing sales that secure new business with a portfolio of SME prospects. Through building strong relationships and successfully influencing and negotiating with key contacts and decision-makers, the role holder achieves (exceeds!) targets for their prospects, by really getting to know their business and transformation roadmap, and developing win plans that showcase how BT & EE’s portfolio best meets their needs – targets may include customer contact activity and sales pipeline health, as well as Sales order value/revenue growth, market share, and customer experience.  A hunger to learn will be key in this role, alongside a desire to try new things to help new customers readily engage with BT and to make sure BT beat the competition to win in the market.   

What you’ll be doing

 

  • Our Field Sales Specialists will be working within a defined Northern Ireland geographical patch. You will work towards a SOV target delivered by both In Life and Acquisition sales achievement, within a defined account portfolio of SME prospects.  
  • Responsible for developing deep-rooted, sustainable relationships with prospects. Obtaining a strong understanding of their transformation roadmap, connectivity and telecommunications requirements.
  • Leading meetings with prospects in person and virtual to define customer requirements and drive the sales cycle.
  • Forecasting new logo wins and sales order value with a defined closure plan.
  • Achieve and exceed new sales targets for the defined prospect account portfolio – which may include daily customer outreach and pipeline health, as well as revenue growth, market share, and customer experience.
  • Work with a high degree of autonomy across prospect portfolio, ensuring sales plans are developed and delivered to secure multi-product deals, and ensure all internal stakeholders are aligned with the plan. 

The skills you’ll need

Requirements Analysis
Solution Selling
Decision Making
Growth Mindset
Customer Experience

What we would like to see on your CV

  • Successful track record delivering brilliant sales performance for an account portfolio
    • Acquisition and/or new business experience essential
    • Experience with senior stakeholder relationship management
    • Experience with SME or Corporate customers preferrable  
  • Developed and executed strategic sales plans aligned to business strategy and values.
  • Made decisions in ambiguous situations using incomplete information or differing views.
  • Collaborated with people in different business locations or functions.
  • Experience taking customers through a sales cycle. 

Benefits include

  • On-target-commission
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
  • From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
  • 25 days annual leave (not including bank holidays), increasing with service
  • 24/7 private virtual GP appointments for UK colleagues
  • 2 weeks carer’s leave
  • World-class training and development opportunities
  • Option to join BT Shares Saving schemes.

Flexible Working

 

BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.

About us

 

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

 

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

 

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

 

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

 

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

 

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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