Field Specialist, Northern Ireland

Why Business

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. 

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. 

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. 

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Why this job matters

Medium Business is a key sales channel for BT, contributing £1.7bn revenue and £0.8bn EBIT per year, and serving 1m+ SME customers in the UK.  It’s an exciting period of growth, and as we embed our new model to achieve that growth, this role will support the delivery of our ambitious transformation plans and goals.  

In a highly competitive market, this role is responsible for identifying opportunities and closing sales that secure new business with a portfolio of SME prospects. Through building strong relationships and successfully influencing and negotiating with key contacts and decision-makers, the role holder achieves (exceeds!) targets for their prospects, by really getting to know their business and transformation roadmap, and developing win plans that showcase how BT & EE’s portfolio best meets their needs – targets may include customer contact activity and sales pipeline health, as well as Sales order value/revenue growth, market share, and customer experience.  A hunger to learn will be key in this role, alongside a desire to try new things to help new customers readily engage with BT and to make sure BT beat the competition to win in the market.

What you’ll be doing

• Our Field Sales Specialists will be working within a defined Northern Ireland geographical patch. You will work towards a SOV target delivered by both In Life and Acquisition sales achievement, within a defined account portfolio of SME prospects.  
• Responsible for developing deep-rooted, sustainable relationships with prospects. Obtaining a strong understanding of their transformation roadmap, connectivity and telecommunications requirements. 
• Leading meetings with prospects in person and virtual to define customer requirements and drive the sales cycle. 
• Forecasting new logo wins and sales order value with a defined closure plan. 
• Achieve and exceed new sales targets for the defined prospect account portfolio – which may include daily customer outreach and pipeline health, as well as revenue growth, market share, and customer experience. 
• Work with a high degree of autonomy across prospect portfolio, ensuring sales plans are developed and delivered to secure multi-product deals, and ensure all internal stakeholders are aligned with the plan. 
• Deliver bespoke solutions against the customers specific needs with BT's connectivity, cloud and mobile product offerings

The skills you’ll need

What we would like to see on your CV

• Successful track record delivering brilliant sales performance for an account portfolio 
  • Acquisition and/or new business experience essential 
  • Experience with senior stakeholder relationship management 
  • Experience with SME or Corporate customers preferrable 
• Developed and executed strategic sales plans aligned to business strategy and values. 
• Made decisions in ambiguous situations using incomplete information or differing views. 
• Collaborated with people in different business locations or functions. 
• Experience taking customers through a sales cycle.

Benefits include

• Competitive salary
• On target commission
• Pension scheme (up to 10% BT contributions)
• Flexible Hybrid working
• Access to training and development to help you grow with us
• 25 days annual leave (plus bank holidays)
• Shares Plan
• Flexible benefits: cycle to work, healthcare, etc.
• Discounted BT products and services