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Product Professional
RMZ Ecoworld, Devarabeesanahal, Bengaluru, India
Why BT
We’ve always been an organisation with a purpose; to use the power of communication to make a better world. You can trace this back to our beginning as pioneers of the world’s firs telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.
Today in this fast-changing, always on, digital world our purpose remains true. Yet the market conditions, regulations and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.
Why this job matters
The Product Professional supports product development processes and projects throughout BT Group, assisting the implementation and maximal impact of company product strategies, product management, user experience (UX), software engineering, and analysis across multiple product lines.
What you’ll be doing
1. Supports the implementation of product management vision and strategy.
2. Supports product launches and delivery of key capabilities on time and on budget.
3. Support the development of enhancements to existing products by understanding and analysing user needs.
4. Assists with partnerships with analytics and engineering teams, and interface with cross functional stakeholders e.g. executives, sales, product, marketing, legal, and customer success teams to fulfill the product backlog using Scrum/ Agile methodologies.
5. Executes the development formal product documentation such as feature sheets and user guides.
6. Creates mockups, wireframes or POCs (points of contacts).
7. Write specifications and supports the coordination of product schedules.
8. Conducts analysis of customer behavior, metrics development and cultivating novel techniques to help customers.
9. Gathers and incorporates product feedback into subsequent product releases.
10. Supports the writing of comprehensive product requirements to instrument new tracking events, build data tools, pipelines, analytic dashboards and visualisations.
11. Supports in the implementation of ways to improve working processes within the area of product management.
The skills you’ll need
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
Who is the BT Group
We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive. Our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services.
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