Technical Delivery Professional

Job Responsibilities

• Be able to understand and articulate designs with key stakeholders
• Ensure the scope of delivery is understood, that the technical solution meets the business need and that plans are comprehensive and are achieved.
• Identify prerequisites to technical deliveries and ensure that they are delivered
• Identify when technical deliveries are at risk and take corrective action to resolve
• Make recommendations for improvements to processes. 
• Engage with clients and suppliers including internal stakeholders (regular stakeholder comms)
• Regular reporting updates to advise of progress to all stakeholders
• Supports engagement with third party suppliers on technical solution requirements 
• Responsible for ensuring the scoping of e2e testing
• Produce and agree technical delivery plan and manage dependencies 
• Manage RAG status and expectations of a technical delivery with relevant stakeholders
• Run a regular project review forum with all stakeholders
• Risks/issues/finances/status/resources
• Ensure mitigation of the risks and issues
• Manage handover to operations and the customer
• Stakeholder management
• Identify and implement changes to improve quality and reduce costs  
• Accountable for resourcing strategy to meet the planning milestones within a high-level programme
• For external projects, accountable for the overall end to end success for the planning and implementation activities of the project
• For internal projects, accountable for the overall end to end success of the project
• You will manage orders to meet agreed Key Performance Indicators (KPIs) such as Agreed RFS dates and Right First-Time measures
• You will manage Vendors/Suppliers and Field engineering teams on the delivery of global build deployments via work-packages that adhere to the BT Health and Safety policies and meet all Global Networks Engineering Standards guidelines
• You will update the master Global POP Information Database (GPID) after every deployment with confirmation of on-site contact, skills etc.
• You will proactively prevent problems by acting before they occur, managing the overall status of your workstack, owning, addressing, and escalating issues impacting the delivery of your orders
• You will consider any opportunities for CI by taking ownership, identifying viable solutions & driving them through to successful implementation including capturing business benefits
• You will proactively own and develop your specific specialist lead role within the team, ensuring that the wider team receives any necessary training in your dedicated area and also proactive engage with any key stakeholders as appropriate

Required Experience

• Project management skills/experience – Preferred Good knowledge of networks/infrastructure and related network management, products, and services – MANDATORY
• Knowledge of Global Network Suppliers – E.G. Cisco, Juniper, Ericsson, Ciena, Huawei, Nortel - MANDATORY
• Experience of a process driven work-flow environment – PREFERRED
• Strong understanding of BT’s Global networks and technologies as well. -PREFERRED

Skills Required

• Professional qualification/accreditation
• Project Management Skills
• Communication Skills
• Make decisions at a technical delivery level
• Manage/determine escalation process for project milestones
• Provide options on recovery of the technical delivery as well as other options including re-planning/rescheduling. 
• With stakeholders, designers and platforms ensure the proposed technical solution is both deliverable and operationally ready. 

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.