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Network Planning Professional
Outer Ring Road, Bellandur, Bengaluru, India
Recruiter: Archana SM
Hiring Manager: Philippe Pari
Location: Bangalore
Why BT
We’ve always been an organisation with a purpose; to use the power of communication to make a better world. You can trace this back to our beginning as pioneers of the world’s firs telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.
Today in this fast-changing, always on, digital world our purpose remains true. Yet the market conditions, regulations and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.
Why this job matters
The Network Engineering Professional supports the delivery of engineering activities that contributes client technical requirements, deploying optimal networking and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals.
What you’ll be doing
Undertake Accommodation Infrastructure Delivery activities including (but not limited to): Operations and Maintenance Management, Health and Safety, Security, Energy and Sustainability, Capital Improvements and Expense Management, etc via internal partner organisations or vendors (outsourced relationships).
Undertake the analysis and supporting of investments planning and long-term optimisation to enable the achievement of the overall strategy to deliver Accommodation Infrastructure related projects in a timely and cost-efficient manner.
Support key Accommodation Infrastructure Delivery projects (i.e. expansion, fit out and uplift) from concept to implementation, including business case computation, vendors management, budget management and authorisation of the works.
Execute engineering efforts to ensue currency and supportability of networking technology.
Collate data, reports and information supporting technology lifecycle planning, including contributing to the development of the technology roadmaps and Network Health Assessments.
Support the implementation of continuous improvement in tools and processes in the scope of Accommodation Infrastructure Delivery, including the standardisation of service metrics and best practices for service delivery activities.
Support the group’s Health and Safety agenda design, implementation and monitoring according to defined requirements and standards.
Undertake activities that contribute to the implementation of core and cloud infrastructure security to manage risks and exposure.
Coordinate Accommodation Infrastructure Delivery activities for specified suppliers to ensure services objectives are met within service level agreements (SLAs) and quality.
Communicate with all levels of service, engineering and operations management on technical solutions.
Ensure technical and operational alignment between the suppliers and various internal departments.
Act as point of escalation for customer complaints related to delivered services.
Support in the implementation of ways to improve working processes within the area of Accommodation Infrastructure Delivery.
Support the delivery of routine daily activities and be accountable for system design, build, testing, validation, maintenance, and ongoing support of all Accommodation Infrastructure components.
Support the installation, testing, and setup of new network hardware both physical and virtual, operations and maintenance, energy management, building engineering, inventory management, business continuity, etc.
Organise material and data for documentation, knowledge transfer and training to successfully land existing and new solutions into the support organisation.
Support in the implementation of ways to improve working processes within Accommodation Infrastructure Delivery.
Follow standards for global network infrastructure, including security, safety, environment, connectivity, energy, monitoring,...
Support periodic reviews with stakeholders to follow-up on reported incidents and specific requests.
The Skills you'll need
Asset Management
Budgeting
Business Case Development
Business Continuity Planning
Change Management
Communication
Conflict resolution
Continuous Improvement
Customer Service
Data Analysis
Decision Making
Documentation & Records Management
Escalation Management
Event Planning
Growth Mindset
Health & Safety
Incident Management
Inclusive Leadership
KPI/Metric Monitoring
Maintenance Management
Negotiation
Network Delivery
Network Implementation
Network Security
Office Administration
Physical Security
Regulatory Compliance
Relationship Building
Requirements Management
Risk Management
Safety
Stakeholder Management
Strategic Planning
Sustainability
Technical Documentation
Troubleshooting
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
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