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Technical Services Manager - Building Services

Job Req ID:  49584
Posting Date:  30 Jul 2025
Function:  Property
Unit:  Finance & Business Services
Location: 

New Bailey, Manchester, United Kingdom

Salary:  Competitive with great benefits

Why this job matters

The Property & Facilities Services team are accountable for all aspects of the BT Global property portfolio which includes offices, operational exchanges, data centres, depots and specialist buildings. The portfolio extends to over 8,500 properties across the globe and we provide workplace facilities services to circa 100,000 colleagues globally. 

 

This role will be accountable for ensuring that property asset investment decisions are technically and commercially sound which will support the business in ensuring continued delivery of its products and services.

What you’ll be doing

  • Responsible for building assets maintenance, repair and investment programmes across the BT workplace estate circa 7500 buildings including office, telephone exchanges and data centres.
  • Accountable for investment plans that maintain a resilient, safe and functioning BT workplace (powered assets).
  • Ensuring our investment in the BT workplace is sustainable and aligns with our decarbonisation strategy.
  • Producing and maintaining a suite of design specifications and standards.
  • Managing the outsourced partner infrastructure survey schedules and reporting cycles.
  • Subject matter expertise in M&E and building fabric asset maintenance and investment principles
  • Execution of the property plans and transactions including asset acquisitions and disposals.
  • Support property projects including assistance with the procurement of professional services, construction, fixtures and equipment.
  • Liaise with departmental representatives to support all relocations and management of relocation services.

You'll have the following skills and experience

  • Experienced in building services with a strong awareness of M&E and Fabric systems to enable the business to make informed decisions about investments across the estate
  • Understanding of prioritsation of risk which would help me to support in the decisions to invest
  • Life cycle replacement experience
  • Managing planned and reactive maintenance
  • Understanding of standards and guidance including, but not limited to, British Standards, CIBSE, Fire Safety Regulations, CDM, WELL and FGAS.

Benefits

  • Annual On target bonus 10% (personal and company multipliers)
  • BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
  • Life Assurance
  • Direct share scheme
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
  • My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
  • Discounted EE TV including TNT Sport and the NOW Entertainment membership
  • Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
  • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
  • 25 days annual leave (not including bank holidays), increasing with service
  • Volunteering days so you can give back to your local community
  • Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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