Account Manager - BT Media and Broadcast

Why Sales and Commercial?

In Sales and Commercial, we’re building one of the biggest and best sales teams in the country. We’ve got big ambitions to develop a team that has the right ability and will to win. Central to our ambitions are;

• Using our unparalleled expertise to bring first class solutions to market and offer a compelling value proposition to our customers that’s unmatched by our competitors
• Developing a highly skilled, highly efficient sales powerhouse through competitive pricing, an optimised channel model and best in class tools 
• Relentless pursuit of a high-performance culture founded on clear career progression and the drive and determination to become the UK’s best sales force

Why this job matters

Moments Matter

Whether it's that nail-biting penalty in the Cup Final or the electrifying last-minute goal to clinch the Premier League, we all remember where we were during those unforgettable moments. At BT Media and Broadcast, we're not just keeping up with the pace of broadcast technology—we're setting it! We're constantly evolving to meet market demands and ensure we deliver a world-leading media network for the next generation of media and broadcast services.

For over 60 years, media and broadcast businesses have trusted us to deliver flawless networked video. Our market-leading network is built on reliable, high-quality fibre, ensuring every moment is captured perfectly.

• Content Delivery: We move up to 24,000 hours of content daily through the London Switch, serving over 500 media production and distribution customers worldwide.
• UK TV Backbone: We're the backbone of all UK TV services, partnering with major UK broadcasters to bring you the best in television.
• Sports Broadcasting: From thrilling football matches to heart-stopping cricket games, we deliver essential content for all major sports broadcasters in the UK.
• Global Distribution: We distribute TV channels for global giants like NBC Universal and Viacom, ensuring your favourite shows reach every corner of the world.

We harness the best of BT's ability to connect for good, making sure broadcasters from around the globe can get their content onto everyone’s devices. With BT Media and Broadcast, every moment matters, and we're here to make sure you never miss a single one.

What you’ll be doing

• Responsible for the development and management for 6 of our Top 10 contracts across 4 key accounts, with an annual revenue in excess of £22M, developing business opportunities to generate long term sustainable growth and revenue for BT. 
• Development of the account strategy and coordinating with the virtual teams across different functions to manage overall sales and contract performance for a strategic account. 
• Promoting BT and its Wholesale capabilities, developing additional market opportunities for Wholesale.
• The role holder is a strategic professional, responsible for representing the Media and Broadcast team, selling our products, services, and solutions to the to achieve our ambitions of delivering growth across the business. 
• Managing the customer relationship within the accounts, driving improved customer satisfaction and supporting the focus to positive NPS. 
• Accountable for staying abreast of the latest sales developments and insight from the specific market verticals in order to ensure our products and services enable them to deliver the best services to their customers. 

The skills you’ll need

What we would like to see on your CV

• Strong track record of sales achievement in large accounts with high revenues. 
• Influences, develop, drive and motivate sales operations at both a tactical and strategic level.
• Ability to deliver on business objectives over and above the sales targets. 
• Success in winning large complex bids with non standard T&C’s and solution designs. (3-18 months sales cycle times)
• Experience of driving virtual teams to deliver necessary business results.

Benefits include

• On target commission 
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave 
• World-class training and development opportunities
• Option to join BT Shares Saving schemes

Flexible working

BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.