Business Customer Service Representative

Long Description

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

About the role

[Guidance notes]

Really motivate the right candidate to apply. Remember, they’ll hear the same message from lots of companies. So the more you can do to be different, the better chance you’ll have of attracting the best people.

The goal here is to introduce the job and the type of activities you'll be involved with and the sort of qualities you should have.

Make sure you’re giving them plenty of reasons to choose us by answering:

• Why should they get out of bed to do this job?
• What difference could they make?
• How does the job/team relate to our Values
• Add an exciting / interesting / performance-based job description
• Talk about interesting / exciting project examples
• Use performance-based job descriptions with clear measurable goals

You'll have the following responsibilities

[Guidance notes]

• This should be a bulleted list describing the key responsibilities of the job in more detail. Keep it to around 120 words.
• Remember the goal is to really sell in the role so make sure it's the most interesting elements of the job written in "selling" language.
• If the role comes with specific goals that are measurable or projects that need to be completed in a certain period it's good to mention these here too.

You'll have the following skills & experience

[Guidance notes]

• This is the place to detail any specific training or experience you'll want a candidate to bring. Keep it to around 80 words.
• If necessary, this is where you should include specific degree subjects or training courses
• You can also list soft skills here e.g. excellent telephone manner / good with people
• Find the person in the skills and experience; it's not just a list!

Benefits

[Guidance notes]

• This area gets lots of attention from candidates so it’s important to complete it.
• Detail here any benefits that come with the role such as holiday, pension, training, car allowance etc.

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!