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Infrastructure Design Engineer

Job Req ID:  34933
Posting Date:  1 Jul 2024
Function:  Engineering
Unit:  Digital

Ipswich (4405), Ipswich, United Kingdom

Salary:  Competitive plus benefits

You need to be eligible to hold a minimum of SC clearance

Why this job matters

The Software Engineering Specialist independently executes advanced activities to deliver the engineering strategy and roadmap that supports BT's commercial strategy through cross functional business partnering and the participation of a team that pursues innovation as well as engineering excellence.

What you’ll be doing

•  Assists with planning and monitoring of all activities, from scoping to live, to ensure agreed scope and benefits are delivered in a contained project.
•  Supports a component of a technical project, requiring management of a limited degree of risk or business impact.
•  Supports the identification and resolution of issues and defects to ensure delivery to required standard.
•  Reviews own work and peers’ outputs to contribute to identify and flag errors or potential issues.
•  Develops working relationships and communicates with a range of project stakeholders across teams to ensure actions completed, progress updated and impacts on other components managed.

The skills you will need

Good understanding of on-prem infrastructure including, networking, monitoring, firewall management:

Strong expertise in any of the following areas/disciplines:

(Oracle, SQL)
(VMware products such as vSphere, Horizon, AppVolumes, NSX Load Balancers, Virtual Desktop Infrastructure)
HPE Hardware and monitoring applications
(HPE Storage, Fabric Switches, Backup Technologies)
Microsoft Tech Stack
(Active Directory, MS Exchange, MS SharePoint, File Services, Windows Operating Systems)
Operating Systems
(Linux (RHEL), Windows Server 2019, Solaris)
Not all of the above boxes need to be ticked, we are looking for candidates that have experience in one or many.  

The successful candidate will work in a medium size team along with junior and senior infrastructure design engineers, owning the design of the platform and also being 4th line support in a multi-department service model.

  • Is eligible to hold a minimum of SC clearance
  • Is able to regularly attend Defence offices as per customer / platform requirements
  • Holds a technical degree or industry-relevant experience
  • Is able to read, understand and update complex design artefacts
  • Can communicate effectively with a range of customer types across the business, both internal and external
  • Stakeholder management - evidence of managing multiple stakeholders across a variety of roles and seniority levels
  • Is able to develop subject matter expertise in engineering functions such as Service Management, Network Management or Infrastructure Management
  • Can work under direction in a fast-paced environment on a variety of projects or issues
  • Has an understanding of ITIL practices and understands how they apply to IT Service Management platforms

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.



Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.


Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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