DevOps Engineer

Job Title: DevOps Platform Engineer

Locations: London or Ipswich

Due to the sensitive nature of this role you will be required to have DV (Developed Vetting) level Security Clearance (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels). An allowance of £5k per annum will be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are the Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses.   We deliver vital work at scale, with real breadth and impact. We connect for good.

You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring, and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

Why this job matters:

A DevOps Platform Engineer ensures good practice platform engineering activities take place, system availability is maintained and responds quickly and effectively to faults as they occur. This helps our users be productive, downtime is not an option.

What you’ll do: 

• Responding to issues that are raised either by automated dashboards, by our users, or through proactive monitoring routines that you will develop.
• Looking at existing dashboards and creating new ones to monitor systems.
• Collating issues and writing reports based on these for wider audiences.
• Updating support documentation and providing training to our 1st line teams.
• Owning hardware installation at our various data centres.
• Performing regular operating system and application patching.

What you'll bring:

• Experience in software and systems delivery methodologies, processes, and tools.
• Knowledge of Linux based operating systems.
• Practical experience of diagnosing and fixing issues in a production system (both hardware and software).
• Knowledge of cisco networking (mostly ASA firewalls), and/or skills in network issue debugging.
• Testing of custom software deliveries, ensuring they’ll integrate and perform in production as expected.
• Deployment and configuration using automation tools such as kickstart, ansible & puppet.

You may also have:

• Skills in a programming language (python) and/or scripting language (bash).

Diversity and Inclusion:

Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and encourage applications from all sections of the community. Our ambition focuses on recruiting and retaining people who are under-represented in our workforce. Including those from ethnic minority groups, disabled and neurodiverse people and women. However, diversity does not end there and anyone with different backgrounds, gender identities, sexual orientations, ethnicities, ages or stages of life, disabilities and those from low socio-economic backgrounds are welcomed and encouraged to apply. Find out more about BT’s D&I manifesto by searching on our website.

What's in it for you:

• Discounted BT Broadband, TV & mobile packages and BT products
• On target Bonus
• 10% pension contribution
• Professional development and paid for industry certifications/qualifications
• Flexible benefits/rewards including dental insurance, healthcare, gym memberships etc.
• Well-being support for you and your family
• 3 days paid volunteering a year
• Flexible and smart working (subject to business needs)

Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and criteria. So, if you're excited about this role but your past-experience doesn't align perfectly with every requirement, don’t worry – we’d still love you to apply!