Contract Professional

Job Title: Contract Professional

Location: London, Ipswich or Cheltenham

Due to the sensitive nature of this role, you may be required to undergo DV (Developed Vetting) level Security Clearance (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels). An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

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Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are the Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses.   We deliver vital work at scale, with real breadth and impact. We connect for good.

You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring, and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

Why this job matters:

You will manage the contractual risk, obligations & P&L for a specific area of our specialist business unit.  You will ensure we meet the promises we make to our customers, that the contract remains sustainable for us as a business but also valuable to the customer over the long-term.  This will include contract growth, negotiation and renewal.  You will be the point of contact for all contractual and commercial topics within your parameter.

What you’ll do: 

• Deal with customers face to face on all contractual matters.
• Lead a cross-functional team ensuring all aspects of a contract are addressed and managed.
• Ensures successful delivery of contract commitments within cost targets, contract profit and revenue growth.
• Accountable for delivering against contractual service level agreements.
• Be responsible for the risk and obligation management of the contract and ensure compliance to business governance. 
• Be accountable for growth on existing contracts through change control, whilst able to identify new sales opportunities to pursue with the relevant teams.
• Provides information to inform negotiations during in life management of a contract.
• Communicate the status of contracts to senior managers and other stakeholders across the business.
• Monitoring and evaluating contract performance metrics to identify areas for improvement across the contract, team and wider business.
• Stay updated on industry trends, market insights and emerging best practices in contract management.
• Learn about our capabilities and portfolio.

What you'll bring:

• Be self-motivated and proactive.
• Be comfortable challenging and working to strict deadlines.
• Be organised and able to multi-task.
• Use your initiative and be comfortable working with changing requirements.
• Have experience in contract management, project management or bid management.
• Be commercially aware.
• Have a high attention to detail.
• Have an enquiring mind, thirst for knowledge and willingness to learn.
• Be proficient in the use of MS Office programmes such as Teams, Word, PowerPoint, Excel.

Desired Experience:

• Possess a recognised formal qualification in Contract or Project Management.
• Have experience of mentoring, coaching or managing a direct team.
• Have experience of continuous improvement or transformation projects.

Due to the sensitive nature of this role you will be required to undergo DV (Developed Vetting) level Security Clearance ( https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels). The role is subject to you gaining and keeping the necessary level of security clearance needed to undertake your work. The result of the security clearance vetting is not subject to appeal. Failure to successfully achieve and maintain the necessary level of security clearance may see any offer of employment with BT cease or withdrawn or may cause a role change or possibly lead to termination of employment.

Diversity and Inclusion:

Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills, and experiences, and encourage applications from all sections of the community. Our ambition focuses on recruiting and retaining people who are under-represented in our workforce. Including those from ethnic minority groups, disabled and neurodiverse people and women. However, diversity does not end there and anyone with different backgrounds, gender identities, sexual orientations, ethnicities, ages or stages of life, disabilities and those from low socio-economic backgrounds are welcomed and encouraged to apply. Find out more about BT’s D&I manifesto by searching on our website.

Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and criteria. So, if you're excited about this role but your past-experience doesn't align perfectly with every requirement, don’t worry – we’d still love you to apply!

What's in it for you:

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people—whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits. More than that, you’ll be joining an ambitious organization with a culture of togetherness, collaboration, and inclusivity that takes a genuine and proactive interest in your progress and development.

• A competitive starting salary, embedded in a fantastic total reward package, including on target bonus.
• If you contribute 5% to your Pension, BT will contribute 10%
• 25 days annual leave (plus bank holidays), increasing with service
• Regardless of how your family is made up, all employees will be able to take 18 weeks’ paid parental leave, and up to two weeks paid leave for Carers
• Huge range of flexible benefits including cycle to work, private healthcare, season ticket loans, as well as retail discounts including our BT shop
• World-class training and development opportunities in an inclusive environment 
• Discounted broadband, mobile and TV packages. Including Discovery+ and TNT Sport