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Technical Operational Authority

Job Req ID:  45043
Posting Date:  2 Apr 2025
Function:  Service
Unit:  Business
Location: 

Hatfield Business Park, Hatfield, United Kingdom

Salary:  Competitive

Job Req ID:

Posting Date:

Function:  

Location: 

Salary:

What You’ll be Doing:

  • Provide leadership on Agile / ITIL processes and be a decision maker within the security team; Advising those who will be working directly with yourself on best practices and able to support from a 3rd Line perspective.
  • Develop peers and colleagues within the team through mentoring and leadership providing trustworthy honest feedback
  • Produce and support policies, functions and configuration builds to allow implementation of customer projects.
  • Complete and own integration testing on new products and services, producing all relevant supporting documentation
  • Ensure full awareness of the need to always safeguard sensitive customer information, so that customers perceive BT to be an trustworthy organisation

Skills We Require Of You:

  • Experience in agile, lean, evidence-based and human-centred design frameworks
  • Able to simplify complex ideas and communicate them clearly
  • Design user journeys, service maps, documentation, user flows and wireframes
  • Motivated team player and able to work collaboratively building features that impact customers
  • You are motivated by owning production platforms, products, from inception to continuous improvement

What we'd like to see on your CV:

  • FCSS / CCNP or (Fortinet Network Security Certification)
  • Nutanix Certified Associate (NCA)
  • WAF/Loadbalancer
  • Dynamic Routing Protocol
  • Knowledge of prototype and testing potential solutions and understanding how to run lean and iterate continuously.
  • Familiarity yin designing user journeys, service maps, documentation, user flows and wireframes

Your Benefits:

  • Competitive Salary with Benefits
  • 10% on target bonus
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
  • 25 days annual leave (not including bank holidays), increasing with service
  • Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
  • World-class training and development opportunities
  • Option to join BT Shares Saving schemes.​
  • Discounted broadband, mobile and TV packages and access to 100’s of retail discounts including the BT shop
  • Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up​!

Flexible Working – BT have moved to a hybrid working – you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.

Part time and job-share considered
 

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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