HR Professional
Grand Canal Dock, Dublin, Ireland
Why BT?
BT has a key role in society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours?
Why Business Unit/Function?
We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers – those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.
Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.
Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulations and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.
Why this job matters?
The role holder will work within the Global People & Culture Delivery Model, delivering against global people policy and local processes. This is a diverse team delivering HR solutions across the portfolio. Our activities in HR Services include service delivery, payroll and colleague support, as well as analysis, monitoring and reporting across the colleague lifecycle. This role will work with the HR Services Global lead in delivering timely and professional HR support for all of our colleagues.
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Impact is primarily short-term and typically functional, departmental or single geographic in scope.
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This role provides the local face of People & Culture for employees and supports them throughout the employee lifecycle.
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Medium-term business strategy and objectives typically guide this role, although there will be involvement in the formulation and development of future policy in line with local legislation.
The role holder is flexible to work across boundaries to resolve complex problems using their HR expertise, and constantly seeks to deliver excellent customer service to the business through continuous process improvement.
What you’ll be doing – your accountabilities:
To manage country specific People & Culture activities in some or all of the following areas:
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Employee lifecycle administration, administering compensation & benefits, providers management (PO, service management, interlock), employee services (compensation & benefits, pension plan etc) and storage of employee’s HR related documentation.
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Employment Legislation: Ensure that the documentation & policies comply with the legislation.
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Employee engagement & communication
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Visa: Monitor visa tracker, and manage visa reminders
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Pay Review: Responsible for data validation & local deployment of the salary review process.
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Payroll: Review payroll outputs, query and solve complexities with payroll supplier, and sign off.
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Recruitment: Support new hire process, offer management, negotiation and manage onboarding (ensure all documents & processes in place).
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Service Now: Ensure One HR knowledge contents are up to date and develop new documents as required.
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Support risk & audit NFC (compliance & reporting).
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Support on case management
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Manage the relationship with healthcare provider, utilising budget to organise local wellbeing events.
Additionally:
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Proactively identify process improvements and efficiencies.
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To support the shaping of people & culture processes in line with company policy and local employment laws.
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Respond to employee and management queries regarding people policy & procedure.
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Supporting the global organisation with local expertise.
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Use HR expertise and best practice to provide quick and innovative solutions to resolve complex problems.
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Remains current on all people policies, programmes, and practices and stays informed of new (and pending) local laws and regulations.
Skills required for the job:
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Good organisational skills
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Personal resilience and effectiveness
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Expert in more than one area, a broad perspective
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Strong communication skills
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Effective stakeholder management
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Expert in data manipulation and in the use of Excel
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Process improvement
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Employee Engagement
Experience you would be expected to have:
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Typically, graduate level or relevant business/professional qualification.
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Relevant experience in HR covering a breadth of activities.
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Knowledge of Ireland Employment Legislation