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Project Professional

Job Req ID:  49713
Posting Date:  6 Aug 2025
Function:  Service
Unit:  Business
Location: 

Exeter (R620), Exeter, United Kingdom

Salary:  Competitive

Why this job matters

The role is responsible for planning and managing the delivery of project(s): This activity could be smaller projects where scale / complexity / risk is low or stages / components / work streams within a larger project / programme. In both instances complexity indicators such as the Work Breakdown Structure and Team Structure are likely to be simple and single tier.

 

The nature of project outputs will be bespoke Network, IT and voice solutions for Enterprise Customers and you will need to manage specialists from across BT to do this. As a guide It is expected that the value of delivery (i.e. PS Resource, equipment etc.) could be in the region of £1 Million (N.B. This is not the contract value).

 

You’ll be directly engaging with customers and as such have a key role in shaping customer experience through both project outcomes and personal behaviours. As part of a professional community of Project and Programme Managers you will be expected to have a good knowledge of project management methods / tools and conform with governance / standards set out by the PMO (or contract where mandated).

What you’ll be doing

  • Accountable for planning, scheduling, and maintaining delivery timelines and milestones, including resource forecasts and budget management.
  • Responsible for producing and contributing to key project documentation and artefacts.
  • Manages cross-functional BT teams to deliver agreed outputs within time, budget, and quality constraints.
  • Ensures effective governance, risk and issue management, and scope control through appropriate escalation and reporting.
  • Maintains strong stakeholder engagement through regular updates and feedback, while upholding professional standards.

Skills You'll Need

  • Experienced in project management and delivering technical solutions to Enterprise customers, with strong planning, problem-solving, and risk mitigation skills.
  • Skilled in managing internal, third-party, and customer resources, operating independently and taking initiative when needed.
  • Effective communicator with strong stakeholder engagement and interpersonal skills, including emotional intelligence and relationship-building.
  • Demonstrates resilience, curiosity, and the ability to challenge constructively to ensure successful outcomes.
  • Possesses commercial and financial acumen, with a good understanding of customer business challenges and intermediate-level negotiation skills.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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