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Network Engineering Professional

Job Req ID:  25218
Posting Date:  13 Feb 2024
Function:  Service
Unit:  Business

Debrecen, Hungary

Salary:  Competitive

Key responsibilities

  • Providing technical support for both internal and external clients.                                    
  • Troubleshooting and identifying the root causes of incidents in cooperation with internal and external technical teams.                                    
  • Providing technical resolution for incidents related to network issues (WAN, LAN, WLAN, SDWAN).                                    
  • Maintaining incident tasks to ensure steps and outcome of technical investigation is fully documented.                                    
  • Documenting and implementing incident technical resolution in accordance with agreed standards and processes.                                    
  • Representing BT network support on troubleshooting calls with internal and external technical teams.                                    
  • Keeping up to date with the latest development of communications technologies, in particular where related to Cisco                                    
  • Providing training and consultancy where appropriate                                    



Soft skills


  • Ability to meet the customers’ needs in line with the business requirements                    
  • Focusing on the objectives and the required outcomes of the processes while delivering a service                    
  • Working with a cooperative and positive attitude in a group setting to achieve common goals                    
  • Communicating effectively and efficiently while adapting to your audience and getting the message through as intended                    
  • Taking the responsibility and taking care of the consequences of making a decision                        


Professional skills


  • Minimum CCNP R&S equivalent knowledge                            
  • At least 2-3 years in tele/data communications environment                            
  • In depth understanding of WAN/LAN/WLAN/SDWAN technologies in Cisco environment                            
  • Knowledge of the following technologies and protocols: TCP/IP, TACACS, AAA, SNMP, Common file transfer protocols, ZBFW, NTP, FHRP, STP, Port Security, Common enterprise routing protocols                            
  • Juniper or knowledge of any other vendor is an advantage


Language skills


  • English on a fluent level


Please note, this is a pipeline requisition which may not cover a vacancy currently. The recruiter will contact the candidates once there is an open position.

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