HR Advisor

Please note that fluent English and German language skills are essential requirements for this position.

Why BT Group?

We’ve always been an organization with purpose; we connect for good. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart, we’re a technology company with research and innovation in our bones, and a desire to be personal, simple, and brilliant for our customers - the values we live by. Creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale, capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe, and secure, to delivering large scale innovative technology infrastructure like the creation of BT Sport.

Today, in this fast-changing, always-on, digital world, our purpose remains true. Yet the market conditions, regulation, and competition we face are tougher than ever before. So, if you have the drive, optimism, and resilience to help propel us forward, we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things, and pursue new careers.

If that’s you, and what you’re looking for – we’d love you to be part of our future.

Why this job matters

The role is responsible for actively helping the implementation of any HR policies, systems, projects, and processes with strong change management action. The HR Advisor assists in the delivery of people processes and practices such as payroll programmes, HRIS management and data analysis related to employment, employee relations, employment practices and procedures.

What you’ll be doing – your accountabilities

• Provide excellent HR customer service to colleagues by managing tasks effectively and within defined SLAs

• Manage a wide range of administrative tasks related to the whole employee lifecycle (onboarding, employee record management, compliance cases, query management, offboarding process)

• Produce accurate reports and conduct audits using MyHR (SuccessFactors) and other HR systems whilst ensuring adherence to confidentiality and data protection policies

• Continuously deepen expertise in the HR system to effectively support stakeholders and colleagues

• Assist with the implementation of people strategies and standard operational procedures to support the achievement of organizational objectives

• Execute tasks in a timely and accurate manner, meeting all legal and regulatory requirements as well as agreed performance objectives

• Work alongside HR professionals on the implementation of transformation and change projects to improve the effectiveness of the business function

The skills you’ll need to succeed

Soft skills:

• Ability to meet the customers’ needs in line with business requirements

• Flexibility and adaptability

• Proactivity

• Cooperative and positive attitude in a group setting to achieve common goals

Professional skills:

• Ability to recognize issues and bring forward solutions to improve HR functions and processes

• Proficiency in MS Office applications (Outlook and Excel in particular)

• Ability to focus on objectives and required outcomes of processes while delivering outstanding service

• Ability to handle sensitive and highly confidential information and situations

• Experience working effectively in a matrixed, global organization

• Excellent computer skills (including MS Office, SAP)

• Strong data analytics skills (ability to use analytical skills and intuition to analyze data, interpret business insights and trends, support decision making and develop best solutions)

Language skills:

• English – fluent level

• German – fluent level

Business impact

• Continuously improve understanding of your area, applying extensive knowledge of internal and external HR best practices to create a brilliant employee experience

• Help design, implement, and maintain solutions

• Evaluate potential impact of process modifications and identify links between HR processes and related technologies

• Take into consideration the context as well as new perspectives while working on projects

Experience you’d be expected to have

• Experience in managing HR operational tasks

• Knowledge of German HR processes is an advantage

Additional allowances and benefits 

• Bonus
• Health Insurance
• Cafeteria
• Smart working allowance

A FEW POINTS TO NOTE

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

Please note that as part of our recruitment process, we conduct background checks, which include verification of the highest educational qualification. Additionally, for certain positions, a certificate of good conduct may be requested following a successful application.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.