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Specialist Content Editor (Digital: BT Business)

Job Req ID:  26004
Posting Date:  14 Nov 2023
Function:  Content & Design

Deansgate, Manchester, United Kingdom

Salary:  Competitive with great BT benefits

Full time, 3 days a week together in one of our UK Digital Hubs (flexible 2 days wherever):


  • Manchester
  • Birmingham
  • Bristol 


About BT Business (Digital)


This role will sit within BT Business and will be part of the digital transformation of online services that help and support our business customers of all sizes and provide seamless online journeys to help them get to where they need to be.
BT Group’s Digital unit is leading BT Group’s digital transformation, driving service innovation and delivering the products and services our customers need to support their own goals fast, and at scale.


About this job

At BT Business, we take a customer focused and iterative approach to our digital product design to ensure the best experiences for our customers across their journeys. This means we step into the shoes of all our customers every day, to understand how they interact with us digitally and what they expect from our products and services. 


What the job involves


  • Build and publish content in our CMS platforms (AEM and/or Hybris) across all BT Business websites
  • Subedit and proofread content, ensuring all work is of the highest quality - conforming to best web standards, BT’s brand and style guidelines, SEO and online usability and accessibility standards
  • Manage content and asset inventory, driving best practice
  • Manage friendly URL requests across BT Business
  • Collaborate closely with Product, Proposition and Marketing to align messaging and optimise experiences across a variety of products and services
  • Work with Product Designers and Content Designers in developing new components and optimising existing journeys.
  • Test new component functionality and provide feedback/sign-off ahead of releases (UAT)
  • Provide out of hours support for releases and upgrades
  • Champion simplicity, efficiency and consistency


Who you are


We want the best people with the best talent to work with us at BT Business, so don't be put off if you don't feel you meet 100% of these requirements. If you think you're the right fit, we want to hear from you.


  • You have a proven track record of working with content management systems (including experience of using headless functionality).
  • A knowledge and experience using Adobe products, particularly AEM & Target
  • Experience working with AGILE multi disciplined teams – User Researchers, Product Owners, Product Designers, etc.
  • Understanding of usability and accessibility best practices.
  • Excellent stakeholder management skills

What BT Business can offer you


  • 25 days annual leave (plus bank holidays)
  • 10% on target bonus
  • Life Assurance
  • Pension scheme
  • 50% off EE mobile pay monthly or SIM only plans
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • BT TV with TNT Sports and NOW Entertainment
  • 30% discount for friends and family on EE mobile pay monthly and SIM only plans

Our leadership standards

Looking in:

Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future
I build diverse future-ready teams where all individuals can be at their best.

How to apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!


What we stand for

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at BT Group.

Apply now »