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Customer Solutions Design Professional

Job Req ID:  48321
Posting Date:  10 Sept 2025
Function:  Architecture Solution and Design
Unit:  Business
Location: 

UK Wide, United Kingdom

Salary:  Competitive

Why this job matters

Are you a design professional with a passion for solving complex technical challenges and delivering customer-focused solutions? As a Network Designer, you’ll play a key role in supporting technical discussions, translating customer needs into smart, scalable network designs.

You’ll be an advocate for our design capabilities—promoting what we do, while simplifying technical knowledge to make it accessible and valuable to our customers. We’re looking for someone who’s curious, proactive, and ready to challenge existing processes to drive continuous improvement.

Collaboration is at the heart of this role. You’ll work closely with experienced designers, drawing on their expertise to deliver the best possible outcomes. If you're ready to grow, innovate, and make a real impact, we’d love to hear from you.

What you’ll be doing

  • You will support technical discussions
  • As a design professional you will promote what we do and understand the customers’ needs to relevant solutions.
  • Continually challenge yourself, question current processes, and manage our changes to work efficiently.
  • Provide a technical knowledge in a simple manner to our customers
  • We will expect you to lean on experienced Designer to help provide the best solutions to our customers

Skills You'll Need

  • Experience with Cisco ACI
    Cisco SD-WAN
    Routing & Switching
    Cisco LAN/WAN
    CCNA Qualified

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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