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Technical Professional
Building 31, Budapest, Hungary
The Team’s role within the wider organization:
Our team provides configuration delivery support for the network estate of a global, bespoke customer. Our goal is to achieve Right First Time delivery, enabling effective and efficient value co-creation with our partner.
Your role and tasks within the team:
- Attending pre-implementation calls, with customer representatives and adjacent support and technical teams to clarify activity scope.
- Attending change calls punctually, configuring network devices according to approved specifications in a timely manner.
- Recording and sharing evidence of the applied configurations and test results after the changes.
- Modifying the technical documentation of the sites after the changes to reflect their current state.
- Assist operations teams with technical insights, when time allows.
- Engaging in technical discussions within the team, sharing relevant knowledge across the team.
- Engaging in Continuous Improvement ideations to enable the creation of more effective processes.
Areas we support:
- Wired LAN technologies
- Wireless LAN technologies, especially Cisco 9K infrastructure
- Traditional WAN (MPLS, IPSec, DMVPN) and SD-WAN (Cisco/Viptela)
- Cisco Prime, Catalyst Center
- Cisco ISE
- Automated network audits and bulk remediations using Python
Work pattern information:
- Full time (40h/week) position in normal working hours, no shift work is expected.
- Supporting weekend tasks is expected but compensated with overtime multipliers.
- No on-call is currently expected.
Our expectations:
- At least 2-3 years of experience in providing delivery/operations support for a global enterprise network.
- Certifications are not strictly expected, but CCNP level knowledge is necessary in at least 2 of the above-mentioned technological areas.
- University degree is not strictly expected, but a relevant engineering BSc/MSc could prove to be an advantage.
- Willingness to learn all technological areas we support to a point where autonomous work is possible.
- Punctual, responsible, pragmatic approach to work is expected.
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
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