Specialist technical delivery

At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running.

With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI.

If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.

Why this job matters

This is the opportunity to be part of a dynamic team of security professionals. With the best technology at your fingertips, you'll be part of a friendly and flexible working environment where your contribution is always valued.
The role holder will be responsible for designing, implementing, testing and handing over to service security solutions based on BT’s security portfolio technologies for global customers.

What you'll be doing

Strategic nature of the role:

• Create value through technology for security design across complex multiple platforms and/or technology areas.

• Deliver work that is typically bespoke, complex, high impact and high value.

• Provide technical expertise and consultancy on both technical issues and approach, to overall design, on a number of projects concurrently.

• Provide industry leadership on cutting edge technology. Consulting and advising senior stakeholders, internally and in a multi-vendor environment, on high profile customer solutions.

• Provide technical thought-leadership in areas of significant impact to business revenue or cost through large customer deals and/or platform integration.

Key responsibilities:

• Prepare and deliver high quality (standard or custom) network designs (e.g. HLD, MLD, LLD) and/or customer solutions according to the project scope and schedule, within budget. Regularly maintain overall solution documents as required.

• Define and agree the project scope, estimate the time, budget and resources required to support the deliverable.

• Provide technical consultancy for large multinational customers and business partners.

• Work together and technically coordinate or supervise a global team of network designers. May lead a matrix (virtual) team of technical experts to deliver network design solutions and provide technical guidance to a larger matrix team.

• Be responsible for end-to-end technical solution.

• Act as a technical ambassador for the company.

• Responsible for establishing design best practice within a unit.

• Develop proof of concept designs and technical configuration guidelines for security products.

• Ensure the designs fulfil the customer's expectations and align with the current security principles.

• Display excellent customer-facing skills, as working directly with external BT partners.

• Complete the work of the implementation request on the planned start/end dates and per the specifications, configuring the devices and verifying normal operation.

• Manage multiple projects and work with various BT teams to deliver the tasks on time and with minimal impact to the customer’s business.

• Maintain a very good understanding of key security products (e.g. Next Generation Firewalls, Cloud Proxy solutions) and become a Subject Matter Expert in one or two technologies/vendor solutions.

• Occasionally required to work flexibly as out of hours working will be required for transition and transformation change windows.

Skills required for the job

Soft skills:

• Ability to meet the customers’ needs in line with the business requirements.

• Ability to explain and present difficult technical concepts to a variety of audiences with a special focus on senior management.

• Ability to lead a team of network designers and take active part in their professional development.

• Working with a cooperative and positive attitude in a group setting to achieve common goals.

• An agile worker, self-motivated & able to work in a team environment.

• Ability to work in a process-intensive and complex environment.

• Focusing on all aspects and details of a task and delivering your output with a high level of accuracy.

• Excellent written and presentation skills to be able to document and articulate designs and solutions to stakeholders.

Professional skills:

• Analytical thinking and designer mindset.

• Industry accreditation (e.g. Check Point) at professional/expert level.

• Experience in creating high quality technical designs, customer-facing proposals and detailed cost models.

• Ability to interpret customer needs, assess the full requirements, identify solutions to standard and non-standard requirements.

Technical skills:

• Excellent knowledge of key security technologies and products with hands-on experience and technical knowledge for one or more of the following:

  • Security Gateways (Cisco Firepower, ASA, Check Point, Palo Alto plus appropriate Managers)

  • Cloud Security Proxies (Zscaler, Palo Alto Prisma)

  • Other Security Solutions (IDS/IPS, VPN, Remote Access solutions)

• Experience deploying network and security services for large organizations.

• Skills with diagnostic tools including ability to interpret and analyse output.

• Knowledge of IP networking and security-related technologies.

• Security-related certifications (Cisco CCNA/CCNP, Check Point CCSE/CCSM) is an advantage.

• Any knowledge of Python, Kubernetes, Ansible, automation and RESTful APIs is an advantage.

Language skills:

• Fluent in English (both written and spoken).