Reporting Manager

Why BT

We have always been an organisation with a purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we are a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with a huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe, and secure, to delivering large-scale technology infrastructure like the creation of BT Sport.

Today in this fast-changing, always-on, digital world our purpose remains true. Yet the market conditions, regulations, and competition we face are tougher than ever before. So, if you have the drive, optimism, and resilience to help propel us forward we will offer unrivalled personal development, and a wealth of opportunities to learn, experience new things, and pursue new careers. If that is you and what you are looking for, we would love you to be part of our future.

Why Business

With customers in 180 countries, we are a leading global business communications provider. We have thousands of people serving multinational companies, providing the services they need to create the digital transformation of their businesses.

Thanks to our portfolio strategy, coupled with our Transformation programmes, we provide high-performance, integrated, and secure network, and IT infrastructure services to global customers. It means our customers can connect easily and securely to the applications and data they need, wherever they are in the world. With our SIMPLIFY strategy, we are moving to will help create a better future for Global and our people. With a business focused around a global customer base and a portfolio of scalable repeatable solutions, supported by outstanding customer service and market-leading security.

To deliver it we need to focus where we can be brilliant, be more straightforward to do business with, and meet customer needs with greater agility. This will help us to become a more profitable, predictable, and customer-focused business.

Why this job matters

As a Reporting Manager, you will be a member of the Reporting and PMO Tower within the CoE Team. We are looking for a skilled and highly motivated individual to lead a team of developers, technically sound professionals who produce and support the complex daily / weekly and monthly reports and deliver to our stakeholders. The ideal candidate will have a strong background in data analysis, reporting, and database management. 

What you’ll be doing

As a Reporting Manager, you will be responsible for leading a team of technically sound professionals who are creating, maintaining, and optimizing reports, dashboards, and data visualizations. You will collaborate with cross-functional teams to gather requirements, design efficient data workflows, and ensure data accuracy. 

•    Develop and maintain complex reports using Excel, Power Query, and Power Automate.
•    Extract and manipulate data from SQL databases and Access.
•    Collaborate with stakeholders to understand reporting needs and translate them into actionable insights.
•    Ensure data accuracy, consistency, and integrity across all reporting platforms.
•    Troubleshoot and resolve data-related issues.
•    Design, develop, and maintain business intelligence dashboards using QlikView and Qlik Sense.
•    Craft and execute queries to retrieve data upon request.
•    Present information through visually appealing reports and visualizations.
•    Perform quality assurance checks on new or enhanced reports.
•    Presenting projects to stakeholders and providing continuous support based on feedback 
•    Expected to have a proactive problem-solving approach to suggest observed inefficiencies in the current process flows.

Skills Required for the Job

We are looking for an exceptional team player and focused achiever who want to leverage their skills and experience to deliver desired results.  

Specific skills and experience required:

•    Strong analytical and logical mindset
•    Team management skills are must, you will be required to lead, manage and monitor a team of technical professionals and align them with you to achieve BT’s objectives
•    It is desirable to have basic knowledge about MySQL DB and using MySQL workbench and GCP products
•    Experience in using Excel (including advanced formulas, pivot tables), VBA , Power Query and other MS office tools is must.
•    Experience in Power Query and Power Automate for data transformation and automation and SharePoint design and development is desirable. 
•    Expected to be comfortable using data elements for analysis from various sources.
•    Good to have good hands-on exposure in QlikSense application’s end to end solution designing, data modelling, application designing & development
•    Must possess Excellent communication, troubleshooting, problem-solving, and root cause analysis skills
•    Ability to demonstrate consistent performance above expectations and a track record for timely delivery
•    Teamwork is the key to our success. You will lead tech initiatives in our team of professionals from a wide variety of backgrounds all driven to make a real difference for BT Business
•    If you are passionate about data-driven insights and thrive in a dynamic environment, we encourage you to apply!