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International Billing: Operations Associate

Job Req ID:  51146
Posting Date:  15 Sept 2025
Function:  Service
Unit:  Finance & Business Services
Location: 

Building 31, Budapest, Hungary

Salary:  Competitive

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Why this job matters

This role plays a critical part in ensuring the financial health and smooth operation of our business. By managing the full end-to-end billing process for a dedicated customer portfolio, you directly support accurate financial reporting and timely cash flow. Your work validating invoices, resolving disputes, and arranging settlements not only safeguards revenue but also strengthens trust with our partners.

Beyond numbers, this position is about building and maintaining strong relationships with both internal and external stakeholders, ensuring they receive clear, professional, and timely support. By delivering excellent customer experiences, you contribute to the reputation and reliability of our company.

What you’ll be doing

•    Have full ownership on end-to-end (bill to cash) billing of your own customer portfolio.
•    Receive invoices from our customers that you need to validate to ensure that the costs incurred are valid.
•    Ensure that customer and supplier disputes are investigated, discrepancies are picked up and resolved in a timely manner.
•    Arrange settlements: initiate payments or collect outstanding amounts to and from partner companies in your portfolio within the given timeframes.
•    Build and maintain outstanding relationships with both internal and external customers, stakeholders, and provide an excellent customer experience.

The skills you need

•    Ability to meet the customers’ needs in line with the business requirements.
•    Focusing on the objectives and the required outcomes of the processes while delivering an excellent service.
•    Working with a cooperative and positive attitude in a group setting to achieve common goals.
•    Ability to comprehend and to oversee various aspects of a problem or a situation.
•    Taking the responsibility and the consequences of making decisions.
•    Focusing on all aspects and details of a task and delivering your output with a high level of accuracy.
•    Ability to find root causes of problems and to focus on their quick and efficient resolution.
•    The ability to work independently.
•    Full ownership of the accounts in your portfolio.
•    Bachelor’s degree or equivalent work experience (preferably in the finance, accounting, or business management area).
•    Good knowledge of MS Office Applications, Excel skills.
•    Experience in Billing, Customer Service, Account Management, or Accounts Payable is an advantage.
•    English on a fluent level is a must.
•    Any other European language on a conversational level is an advantage.

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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