Project Management Professional

Why this job matters

The Project Professional supports the planning, execution and delivery of complex projects through all specific phases, in alignment with BT Group strategies and external customer contractual requirements.

What you’ll be doing

1. Works with an integrated team in the delivery of end-to-end small-scale projects/ programmes contributing to commercial benefit, deliver on time, within budget and to agreed quality criteria from conception through to market launch and transition into operations.
2. Supports complex and large-scale projects with regional impact (cross-functional), coordinating through delivery of execution, analysis, recommendation and implementation whilst ensuring a base level of technical specialism proficiency.
3. Supports issue escalations, identifies project risks, dependencies and project changes, ensuring timely intervention and communication to stakeholders.
4. Supports the development, documentation and implementation of projects and change initiatives in line with BT Group policies and strategies, defining and maintaining realistic project plans and tracking project finances and progress against agreed quality and performance criteria.
5. Supports timely reporting on project performance and where decision making is required, providing all information needed to enable well-informed decision making.
6. Reviews, suggests and executes process improvements and efficiencies with the engagement and delivery models.
7. Supports the definition, documentation and execution of small projects or sub-projects, agreeing and reviewing project approach, engagement and communications plans, and quality and performance criteria with project partners.
8. Supports in the implementation of ways to improve working processes within the area of Project/Programme Management & PMO.
9. Facilitates effective working relationships between team members, and develops business/ customer and partner relationships, handling problems and issues, collecting and disseminating relevant information.
10. Proactively identifies and manages risk through regular assessment and diligent execution of controls and mitigations, proactively raising any concerns.
11. Ensures project delivery activity complies with the commercial obligations, risks and interdependencies defined within external delivery contract for their projects.

The skills you’ll need

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.