Network Planning Specialist
Birmingham, Birmingham, United Kingdom
Recruiter: Daniel McCarthy
Career Grade: D
Internal Closing Date: 30/9/25
Why this job matters
The Network Engineering Specialist undertakes engineering activities that contributes towards the delivery of client technical requirements, deploying optimal networking and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals.
What you’ll be doing
1. Undertakes routine daily activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components.
2. Undertakes the implementation of new and enhanced network technology that aligns to customers' strategic direction for enterprise and remote site connectivity.
3. Maintains standards for global network infrastructure, including wireless, LAN and SD-WAN networks and connectivity.
4. Manages the installation, testing, and setup of new network hardware both physical and virtual (firewalls, routers, switching, monitoring) hardware and software.
5. Executes engineering efforts to ensue currency and supportability of networking technology.
6. Participates in technology lifecycle planning, including contributing to the development of the technology roadmaps and Network Health Assessments.
7. Delivers the required documentation, knowledge transfer and training to successfully land new solutions into the support organisation.
8. Delivers support for clients with data protection and overarching cloud capabilities.
9. Drives the implementation of core and cloud infrastructure security to manage risks and exposure.
10. Provides support for problem escalations from the global network support organisation.
11. Drives impact with a range of customer, operational, project or service activities within the Network Engineering team and other related teams.
12. Mentors other Engineering professionals, helping to improve the team's abilities by acting as a technical resource.
13. Champions, continuously develops and shares with team knowledge on emerging trends and changes in Network Engineering.
The skills you’ll need
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
Why this job matters
This role has a direct impact on:
EE/BT current & future Network Performance, Network Efficiency & Subscriber’s Experience (inc Emergency Services Network).
Ability to maintain & strengthen EE/BT position as #1 UK mobile network and push for global top ten network.
Positive/Negative perception/PR of Network performance/customer experience.
What you’ll be doing – your accountabilities
- The role purpose is to drive improvement in Radio Coverage & Performance through effective performance management and localized network optimisation. Main accountabilities for the role include:
- Perform detailed analysis of proposed site designs to ensure they will deliver optimal network performance.
- Perform new site radio optimisation to ensure cells perform well when first activated.
- Ensure sites meet regulatory requirements and recommend design adjustments when required to maintain compliance.
- Provide clear feedback with supporting evidence where required regarding issues.
- Identify and prioritise investment requirements to drive better customer experience, build effective business cases to justify investment.
- Support development of less experienced members of the team and share knowledge openly and clearly to improve overall team skills.
- Produce evidence packs to support decision making where required to get issues resolved and secure investment where required.
- Use advanced data analytics skills to drive improved ways of working.
- Support regional manager as required to complete priority tasks.
Experience you’d be expected to have
- Mandatory experience required for this role includes:
- Advanced Mobile Network RAN optimization/planning and/or RAN Performance knowledge.
- Ability at making decisions in ambiguous situations using incomplete information.
- Produce clear and effective communication both written and verbal to justify actions and drive business decisions.
- Experience of radio site designs and propagation models.
- Knowledge of crowd data sources and how they can be used to improve understanding of radio propagation and customer hot spots. message drill down and diagnostics.
Preferred experience:
- Data Analytics and the ability to process and investigate large datasets.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.