Enterprise Architect Principal

Why this job matters

The Principal Enterprise Architect (EA) is the Senior Technical Leadership role aligned to a single major account or to multiple accounts (typically within a sub-vertical). These are the largest and most complex accounts for BT Business and therefore highly visible. Depending on the account, the focus of the role may be pre-sales, delivery, in-life or a combination.

The holder will demonstrate proficiency and experience in the architecture of systems used for UK Critical National Infrastructure.  They will connect the people, process, technology and security domains when designing very high availability network services. The holder is expected to hold industry qualifications appropriate to delivery of complex solutions and delivery programmes for example communications services certifications, project and programme delivery, cyber security and/or service design.  

Knowledge of design, testing and assurance of highly available networks is required.  The holder will be expected to work within regulated environments and should have experience in the preparation and presentation of evidence required to demonstrate design suitability to the appropriate regulators.  The key purpose of the role is to enhance the customer experience and drive profitable growth. The EA is the customers Trusted Advisor on technology and design and as such become an integral part of customer’s matrix technical leadership team, creating value through the exploitation of technology across complex multiple platforms and/or technology areas.

What you’ll be doing

The EA is the primary customer interface up to CIO level for all technical design aspects of BT’s solution.  Specifically:

•    Be part of the Client Partner leadership team and align personal goals with the account targets, demonstrating how you are contributing to revenue generation, cashflow, EBIT, NPS and on time delivery
•    Maintain a 3+ year solution roadmap co-created with the customers key decision makers and stakeholders. The road map draws on the customer’s business drivers, industry trends and BT’s Repeatable product and solutions portfolio and building blocks. The roadmap is the key artifact driving the account development plan
•    Accountable for successful technical delivery of all account activity with a specific focus on time, cost and quality
•    Provide leadership to the operational teams in moments of major customer jeopardy
•    Ensure technical risks and issues that could impact the service are owned by the appropriate players
•    Create, own and execute regular governance forums – at least quarterly - with the Account Director and VP Technical Design to evidence continuous progress against personal goals and account goals
•    May lead a sub-vertical and support the wider team in developing opportunities
•    Generate revenue, (SoV, ICV, etc.) as directed in goals/object

The skills you’ll need

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

• 15% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages and access to 100’s of retail discounts including the BT shop
• Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up!ives through customer sales