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Transformation Adoption Specialist

Job Req ID:  29032
Posting Date:  6 Feb 2024
Function:  Architecture Solution and Design
Unit:  Digital

Assembly, Bristol, United Kingdom

Salary:  Competitive with great benefits

Why this job matters

As part of BT Digital, we’re spearheading and driving the digital transformation of one of the UK’s most recognisable brands.  We’re talking about driving new digital experiences for our customers in new markets, transforming our architecture and developing industry leading capabilities in Data, AI, Fintech and Healthcare.  We’re stripping out unnecessary complexity for customers and colleagues and introducing agile methodologies.  

Within Digital, the Enterprise Architecture Team (EA) team plays a critical role in driving the Digital transformation: we set the technical direction for the BT Digital strategy and we are the levers of change desired by our customers.  We work across multiple customer units (e.g., Consumer, Enterprise, Global divisions) covering needed updates to products, customer journeys, platforms, 3rd parties, strategic partners, innovation and networks. 

What you’ll be doing

  • Supports the adoption of the BT/Digital technology transformation plan once agreed and support the pan Digital architects in forming the outputs needed to ensure execution and delivery e.g. business cases, strategic roadmaps etc.
  • Performs a support function to the architecture community across day to day activities which are required to support the transformation plan deliver architectures goals 
  • Proactively manage stakeholders so that they are clear on how to execute the transformation plan, the transformation outcomes and risks that they are accountable for, and take appropriate actions
  • Performs the role of reporting lead, creating the data metric outputs to show current position of the transformation
  • Supports sub teams as a agile team facilitator whilst learning from the Senior Transformation Manager 
  • Supports the rollout and adoption of the already agreed approach to the usage of Agile tools  
  • Work across Enterprise Architecture to implement automation and process improvements so we are able to deliver real-time performance data and technology insights

You'll have the following skills and experience

  • Data first mindset: defining a sustainable approach to manage, manipulate and provide insight and technical information to all of Digital Architecture on a self-serve basis
  • Data driven insight & analysis: Ability to quickly generate hypotheses and see what available data could prove or disprove those
  • Stakeholder: Excellent stakeholder management skills, working in a collaborative manner to get to agreed outcomes that are right for our business
  • Influencing and collaborative ability: ability to navigate, interact and influence many teams across Digital architecture driving collaboration and outcomes
  • Growth Mindset: Comfortable with ambiguity, shifting priorities and being outside your comfort zone. Tenacity and humility to challenge thinking and influence across the organisation.
  • Coach & develop: Support the coaching of the Digital architecture and engineering populations on their pathway to adoption of Agile methods (SAFe, SCRUM)
  • Excellent communicator: ability to articulate ideas and insights in a succinct and engaging way and capable of engaging and influencing through communication

You should apply if you:

  • Thrive on collaboration to solve problems and achieve excellent results
  • Have experience delivering technical change or analysis in a complex business environment
  • Love working cross-functionally in a complex business, cutting through to deliver simpler solutions
  • Nice to have qualifications include: Agile, Scrum, PMP
  • Have worked as part of or closely with Digital technology and IT architecture teams 
  • Want to be part of a team that influences how BT delivers for its customers


  • Competitive salary
  • 25 days annual leave (plus bank holidays)
  • 10% on target bonus
  • Life Assurance
  • Pension scheme
  • Direct share scheme
  • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
  • 50% off EE mobile pay monthly or SIM only plans
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • BT TV with TNT Sports and NOW Entertainment
  • 50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.



Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.


Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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