Cyber Platform Support Group Professional

Date: Jan 15, 2023

Location: 8951 Cypress Waters BLVD., Dallas, United States

Company: BT Group

About BT


BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT.


Security isn't always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.


You've got opportunities

This is an opportunity to play your part and protect our company, our customers and our communities from cyberattack. Be part of a dedicated team and get ready to be challenged every day to make the most of your skills and experience. You’ll learn from those around you, and from outstanding training and development resources to become even better at what you do. With the best technology at your fingertips, you'll be part of a friendly and flexible working environment where your contribution is always valued.


What you'll do

  • Through proactive and reactive management maintain the availability, integrity and confidentiality of the security platforms that we manage for BT Security.
  • Upgrade all management systems as/when required either by BT Security Product Line or due to vulnerability/bug fixes.
  • Monitor all management systems 24x7x365 and resolve any issues reported by monitoring systems within customer committed SLAs (Service Level Agreements).
  • Deploy new management systems as required by BT Security customers and BT Security Product Line.
  • Remediate any platform vulnerabilities reported via penetration testing or vendor security updates.
  • Upgrade and patch underlying Operating Systems (Windows, Linux, ESXi, firewalls) to maintain the overall security and supportability of the platform.
  • Maintain firewall policies to permit access to BT Security managed devices only. All other platform access should be denied by firewall policy. Maintain firewall configuration to deny unauthorised platform access.

You'll have the following skills & experience

  • Internet Protocol Version 4. Networking and routeing.
  •  Internet Protocol Version 6 (it will take off someday).
  • IT troubleshooting. Network troubleshooting. Firewall troubleshooting.
  • General IT problem solving and debugging.
  • General security operations knowledge and experience.
  • Familiarity with ticketing and change management process and procedures.
  • VMware virtualisation technologies i.e. vSphere, ESXi.
  • Linux Systems Administration.
  • Windows Systems Administration.
  • Microsoft Active Directory Administration.
  • Cloud Platforms, architecture, and design patterns– AWS, Azure, Google Cloud Platform etc.
  • Unix/Linux shell scripting and use of common tools.
  • Regular expressions.
  • Version control, e.g., Git
  • Software Engineering experience – Python, Perl etc.
  • Excellent written and verbal communications, including documentations skills.
  • ITIL (IT Infrastructure Library) – IT Operations experience.
  • BackBox configuration and management.
  • Ability to learn new technologies without supervision. Self driven learning.
  • Ansible.
  • Terraform and Packer.
  • Elasticsearch, Logstash, FileBeat, etc.
  • Cloudera.
  • Grafana.
  • Foreman.
  • Open Source technologies.
  • SIEM (Security Information and Event Management) systems.
  • Logging systems e.g. Syslog-NG, Elasticsearch, Splunk, Graylog, LogRhythm, etc.
  • Monitoring systems e.g. Opsview, Nagios


BT offers a superior global culture that fosters health and wellness for their employees.  BT has kept employees informed with the latest updates during this unprecedented time and provided excellent benefit offerings to support employees and their families.


This opportunity participates in the BT bonus plan, offers a competitive base salary, comprehensive benefits, and a generous vacation package.


BT is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


Existing authorization to work in the United States is required. 


Relocation support for this position is not currently available.


Who is the BT Group

We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive. our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services.