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Desk Sales Team Manager

Job Req ID:  55733
Posting Date:  3 Mar 2026
Function:  Sales and Commercial
Unit:  UK Business
Location: 

100 Old Hall Street, Liverpool, United Kingdom

Salary:  Competitive

Location

Liverpool, The Plaza


BT has a hybrid working policy, working 3 days per week in the office. This team comes in on Tuesday, Wednesday, Thursday.

Benefits Include

On Target Bonus - 65% 
BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
2 weeks carer’s leave 
Our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made
Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
Life Assurance (4 x life cover pay)
Exclusive colleague discounts on our latest and greatest BT broadband packages
50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
Discounted EE TV including TNT Sport and the NOW Entertainment membership
Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
Volunteering days so you can give back to your local community
Electric vehicle salary sacrifice arrangement
24/7 private virtual GP appointments for UK colleagues
 

Why this job matters

As a Desk Sales Team Manager, you will lead a sales team of around 11 people, driving performance against interlocked individual and team targets. You'll join an sales leadership team, working alongside five other managers. This is a desk-based role with close alignment to individual and manager targets, and regular collaboration with peers and stakeholders to drive team performance and consistent delivery. 

 

This role puts you at the centre of a major growth area for the business, leading a talented desk‑based sales team and driving meaningful impact across revenue and customer experience. It also opens doors across BT, with visibility, development opportunities, and the potential for long‑term career progression built in
 

Please note, this is a fixed term 12 month position. 

What you’ll be doing

  • Lead and develop a sales team of 11 people to deliver against agreed sales targets.
  • Drive a strong performance culture, using clear coaching, feedback, and day-to-day management to support consistent results.
  • Own team planning and execution, ensuring activity and pipeline are aligned to achieve outcomes.
  • Manage team performance in line with interlocked targets, where manager achievement is tied to team delivery.
  • Work closely with peer managers and wider stakeholders to ensure alignment, share best practice, and support smooth execution.

Experience Required

  • Proven experience in B2B sales within the telecoms sector.
  • Demonstrated people leadership experience, with a track record of managing and developing a sales team.
  • Performance mindset, with experience working to targets and leading a team against interlocked individual and manager performance goals.
  • Communication and stakeholder management skills, with the ability to lead confidently in a desk-based, fast-paced environment.
  • Ability to interpret sales analytics, pipeline trends, and predictive metrics to drive decisions

 

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria.

 

We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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