Solutions Factory Design Specialist

Why Sales and Commercial?

In Sales and Commercial, we’re building one of the biggest and best sales teams in the country. We’ve got big ambitions to develop a team that has the right ability and will to win. Central to our ambitions are;

• Using our unparalleled expertise to bring first class solutions to market and offer a compelling value proposition to our customers that’s unmatched by our competitors
• Developing a highly skilled, highly efficient sales powerhouse through competitive pricing, an optimised channel model and best in class tools
• Relentless pursuit of a high-performance culture founded on clear career progression and the drive and determination to become the UK’s best sales force

Why this job matters

TO NOTE - YOU WILL NEED TO HAVE/BE ELIGIBLE FOR SC CLEARANCE 

The Solutions Factory Design Specialist provides support for UK field-based sales specialists and account managers by taking ownership of specialist product and solution design, pricing, and ordering. Working with colleagues across BT who manage relationships with public sector organisations, multinationals, and large corporate UK businesses, you will turn broad discussions about desired business outcomes into compelling solution designs that combine BT's diverse product and services portfolio including Voice, Contact Centre Networking, Security, IT Services, Data Centres, and Mobile technologies. You will focus on combining the right mix of BT offerings to deliver competitive and technically sound solutions while maintaining adherence to Public Contracting Regulations. The role offers the opportunity to expand business with existing customers through selling across our portfolio towers and supporting acquisition, while working closely with colleagues and stakeholders across BT to deliver responsive specialist design and solutions pricing that enables account managers to close profitable business.

What you’ll be doing

• Support deal qualification activity with Sales Specialists and Account Owners, understanding design briefs, tender requirements and business outcomes; assess product suitability, review customer specifications, and engage with suitable BT vendors/partners to secure preferential pricing and deal terms.
• Design solutions at both high-level (with budgetary pricing) and detailed levels, ensuring compliance with BT design principles and financial guardrails; verify network and service access availability and identify potential delivery challenges.
• Build comprehensive solution pricing through appropriate pricing tools, Salesforce processes, and governance approvals; create technically appropriate and commercially viable proposals, proposal documentation, and bid text that are ratified with partners and account teams.
• Develop customer presentations and iterate designs, pricing, and proposal documentation based on feedback; prepare customer order forms and CRFs including eSigning support and assist with handover to delivery and order input into BT systems.

• Maintain expertise in your assigned technology area by staying current with technology developments, market movements, regulations, and competitive landscape.

The skills you’ll need

What we would like to see on your CV

• Experience in a specialist product or technical role, sales engineering, or solution design and/or solution architecture, preferably in the communications or IT Services industry.
• Bachelor's degree in IT, ICT/Telecommunications, Computer Science, Engineering, or a related field, or equivalent practical experience.
• Proven experience in analysing the needs of prospective customers against an existing product set and providing advice on how solutions can be delivered using those products.
• Demonstrated strength in solution design, solution architecture, proposal development, and requirements analysis.
• Experience working with one or more industry partners and/or vendors within the telecommunications and IT sectors.
• Strong analytical and problem-solving skills, with a growth mindset and attention to detail.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders across the business.

Benefits include

• Up to 10% on target bonus​
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%​
• From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​
• 25 days annual leave (not including bank holidays), increasing with service​
• 24/7 private virtual GP appointments for UK colleagues​
• 2 weeks carer’s leave ​
• World-class training and development opportunities​
• Option to join BT Shares Saving schemes.​

Flexible working

BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.