Solution Design Specialist - Voice

Job Req ID:  460
Posting Date:  20-Sep-2022
Function:  Architecture Solution and Design

1 Braham Street, London, United Kingdom

Salary:  Competitive

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT.


Why BT Digital (Corporate Units)

BT's Corporate Unit Digital team is at the forefront of driving digital transformation and the right technology interventions to re-imagine and enhance our colleague experience by leveraging human-centric AI-driven cloud native products.


We’re looking for energetic professionals with a product mindset and people-centric approach to delivering a fantastic digital experience across BAU and strategic initiatives as part of of our People Tech roadmap.


In this role, you will be a part of a high performing team responsible for delivering technology solutions to various problem statements across the HR domain, globally, for transformation and optimization.


Why this Job Matters

Our ability to deliver brilliant, personalised experiences for all our 28 Petabytes of BT wealth of data and 30m customers is fundamental to our future success. As a business we are investing extensively in the automation of our operations and networks, and in building our base management and data capabilities. This will allow us to take better decisions with data and to act on them in an automated way across all our customer interactions. 

Data driven automation and decision making has never been more important to BT. We’re creating the best personal experiences for our customers to help them stay connected, and that mission is all underpinned by high quality, low latency data. This role will play a critical part in the creation and be part of BT Digital build data pipelines, data systems and the data products built on top. 


What I’ll be doing – your accountabilities

  • Design solutions ensuring conformance to architectural principles and patterns, building digital customer experiences for our business customers 
  • Validating requirements to facilitate effectively developed solutions
  • Connect with Enterprise architects and technical design authority for discussions and approval of the design patterns and solutions
  • Understand key regulatory requirements (Ofcom, PCI, EU GDPR, Digital Economy Act etc.) and ensures all data is compliant to regulatory requirements.
  • Proactively identifies new potential data sources and assess feasibility of data ingestion
  • Document and present findings and strategy comprehensively and articulately and be responsible for the delivery of Digital architecture artefacts
  • Ensures that all data acquired is fully described/understood and communicated using appropriate tools
  • Support other disciplines within the engineering team to execute upon strategic direction
  • Lead by example, living the company values: Personal, Simple & Brilliant


Skills required for the job

  • Demonstrable experience as a solution architect
  • Experience working on highly available and scalable infrastructure projects incorporating Cloud-based technology
  • Strong expertise of OSS application
  • Deep technical knowledge of complex (and simple) architectures, covering all aspects (compliance, risk, security, governance)
  • Experienced in deploying data solutions and cloud infrastructure via CI/CD pipelines
  • Knowledge of Oracle Golden Gate, ODI and how they can be used in a data environment.
  • Exceptional attention to detail and communication skills, with a collaborative approach
  • Confidence effectively analysing business requirements and articulating technical concepts to a non-technical audience
  • Formal advanced certification in required technical and domain skills
  • Ability to manage changing business and technical requirements in highly dynamic project environments




  • Competitive salary
  • 25 days annual leave (plus bank holidays)
  • 10% on target bonus
  • Life Assurance
  • Pension scheme
  • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
  • 50% off BT and EE mobile pay monthly or SIM only plans
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
  • 30% discount for friends and family on EE mobile pay monthly and SIM only plans

About British Telecom
We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive. our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services..