Executive Assistant

Location

We are also open to candidates from Birmingham 

Why BT?

We’ve always been an organisation with purpose; we connect for good.   You can trace this back to our beginning as pioneers of the world’s first telecommunications company.  At our heart, we’re a technology company with research and innovation in our bones, and a desire to be personal, simple, and brilliant for our customers - the values we live by. Creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale, capable of achieving great things.  From supporting emergency services, hospitals, banks and keeping economies around the world online, safe, and secure, to delivering large scale innovative technology infrastructure like the creation of BT Sport.  

So if you have the drive, optimism, and resilience to help propel us forward, we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things, and pursue new careers.  If that’s you, and what you’re looking for.  
We’d love you to be part of our future.
 

Why this job matters

This is a unique opportunity to provide autonomous EA professional services to two BT senior leaders.  It’s important to fully understand the priorities of the Leaders and the business unit to be able to manage the administration of their offices; optimise time; improve and manage workflow and productivity, utilising digital technology and applications to consistently achieve results.

The EA will continually look to identify opportunities to improve services and processes, using knowledge, experience, and data to make decisions and implement changes.  Having an expert level in both written and verbal communications, as well as being fully proficient across Office365 and digital applications.

Emotional intelligence is key for building strong relationships and networks internally and externally to influence and improve outcomes and decisions. This is not just a diary management role, you will be responsible for supporting the wider team initiatives & business project support. 

What you’ll be doing

• Owner of the MD diary, using initiative, to strategically co-ordinate and align the diary by exercising judgement and decision-making while filtering, prioritising and delegating requests and solving conflicts, with minimum instruction.
• Integrate and synchronise personal commitments and actively seeks these out for the full year 
• As well as coordinate diaries, be proactive with new inivitive ways of working going above & beyond to support the wider team
• Schedules and leads regular office meetings to plan ahead, review commitments and requirements and discharges actions.
• Be creative in using the calendar to create reminders for completing tasks; team leave and attendance; apologies sent for meeting; storing meeting papers; adding travel time.
• Co-ordinate and manage every aspect of travel itinerary (including venue bookings) anticipating all needs, ensuring cost effectiveness and compliance.
• Meeting Preparation - Works with content owners on creating and producing meeting papers, briefings, and presentations.  
• Ensures actionable emails are dealt with daily and open actions are tracked through to completion.
• Stakeholder Management & Collaboration - Navigates relationships openly and honestly leveraging stakeholder relationships, using experience and expertise with ability to implement new ideas and shape the best solutions to problems
• Communications / Engagement - Co-ordinates all people calls/webcasts/events working in partnership with content owners helping to shape the agenda for colleagues. 
• An expert in IT applications and setting up Teams channels for chats, meetings, and collaboration.
• Primary Point of Contact / Call Management - for the office and virtual office.  Screens and filters calls and visitors acting as a gatekeeper.  

Skills required

• Significant EA or PA experience.
• Significant experience of managing complex diary and travel itineraries 
• Experience of multi-tasking and delivering to a consistently high standard.
• Experience of delivering with trust and integrity to protect confidentiality
• Expert in Microsoft Word and PowerPoint as necessary to create and edit agendas, slides, briefing papers
• Proven experience creating reports & analyzing data to support senior stakeholders
• Able to demonstrate you can work with urgency & be comfortable with last minute changes

Benefits

Tailored training and development opportunities to continue to build your career
25 days’ annual leave (not including bank holidays), increasing with service
Life Assurance
Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
Direct Share scheme
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
50% off EE mobile pay monthly or SIM only plans
Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment
Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
3 volunteering days per year
Access and involvement with our incredible 11 People Networks including Able2 network, Careers network, Ethnic diversity network, Gender equality network and Pride network

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.