Product Manager, Mobile - Gaming & CE

The Scope

As a Product Manager (Squad Lead) for gaming & consumer tech, you’ll own the direction and outcomes of a cross-functional squad, ensuring the team is solving the right problems, in the right way, and delivering value early and often. This team will enhance how customers discover, access, and engage with the latest technology.

You’ll explore how we integrate emerging devices and gaming platforms into seamless digital experiences, and how we can use our network and digital capabilities to unlock new value for customers. Whether you’re focusing on the setup and onboarding, digital shopping journey, or post-purchase experience, you’ll be responsible for shaping the end-to-end journey with the customer at the centre. 

What you’ll be doing

• Defining a compelling product vision and create a clear, outcome-driven roadmap aligned to broader tribe and business priorities.
• Leading end-to-end product development — from discovery to delivery — using research, data and customer insight to inform decisions.
• Own and managing the squad backlog, ensuring work is prioritised based on value, feasibility, and customer need.
• Driving continuous alignment across teams and stakeholders, managing dependencies and surfacing risks early.
• Leading a multi-disciplinary squad, creating a collaborative, high-performing culture focused on delivery, quality, and improvement.
• Ensuring your squad meets the Definition of Done for all outputs — holding the line on quality while delivering at pace.
• Acting as a role model for agile delivery, customer obsession, and servant leadership — empowering others while remaining accountable for outcomes. 

Experience/Skills needed to be successful in the role

• Gaming subject matter expertise - Do you understand the gaming market? Are you a passionate gamer? Do you understand what is needed from the network to give online gamers the edge?  
• Proven experience in digital or technology product management, ideally in a complex or scaled environment, where you’ve successfully led cross-functional teams from discovery through to delivery.
• Strong ability to define product vision and roadmaps, ensuring your squad is focused on the right problems and delivering work that aligns to wider business goals.
• Confidence in using data, insight and user research to inform decision-making, validate assumptions, and prioritise work that delivers measurable outcomes.
• Well-developed agile working skills and experience, including backlog ownership, writing user stories, leading iterative delivery cycles, and applying continuous improvement.
• Excellent communication and stakeholder management, with the ability to influence across teams and create alignment between business, technology and customer priorities.
• Team leadership in a multi-disciplinary environment, building a collaborative, inclusive culture that supports ownership, pace and high performance.
• A proactive and curious mindset, open to learning, experimentation, and improving how things are done — even in the face of ambiguity or change.

Benefits

• Annual on target bonus 10% (based on both personal and company performance)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
• 2 weeks carer’s leave
• From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• Life Assurance (4 x life cover pay)
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
• Discounted EE TV including TNT Sport and the NOW Entertainment membership.
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• Volunteering days so you can give back to your local community.
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
• 24/7 private virtual GP appointments for UK colleagues