Customer Advisor - Dundee

Job Req ID:  9843
Posting Date:  10-Jan-2023
Function:  EE Contact Centres

Dundee Contact Centre, Dundee, United Kingdom

Salary:  20,511.00

Where: Dundee 

Full time: Permanent

Salary: £20,511 plus regular bonuses

Hourly rate: £10.52


The Role

Are you someone with enthusiasm and belief in providing excellent customer service?

If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers. You will be supporting our home broadband customers, you could be helping with a range of after sales support, questions and complaints that they may have. With the training and support we give you, you’re the expert that our customers will love talking to.

Wondering If You’re What We’re Looking For?

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.

Wondering What’s In It For You?

Being part of the EE family brings a huge number of benefits including the below:

A great starting salary of £20,511, plus incentives throughout the year

Our Smart working model which supports you to create a flexible working routine that works for you, whether you are a working parent/carer or just looking for the right work life balance.

Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year

Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work

Volunteering days, so you can give back to your local community

Optional Private Healthcare and Dental, for you and the family

25 days holiday with the option to buy more

Optional Pension scheme to protect your future

Critical Illness cover

Gym membership discounts

Discounts off attractions for the family all year round

The smaller bits like, subsided canteen, free tea and coffee, and even a concierge

What Are You Waiting For?

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!