Customer Service Advisor

Job Req ID:  10069
Posting Date:  16-Jan-2023
Function:  EE Contact Centres

Darlington Contact Centre, Darlington, United Kingdom

Salary:  £20,511.00

Where: Darlington

Full time: Permanent

Salary: £20,511 plus regular bonuses  

Hourly rate: £10.52

The Role


Are you someone with enthusiasm and belief in providing excellent customer service?


If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers.


We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.  

Your Future With Us


We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.


Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.


Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask!

Wondering What’s In It For You?


Being part of the EE family brings a huge number of benefits including the below:

great starting salary of £20,511, plus incentives throughout the year
Our Smart working model which supports you to create a flexible working routine that works for you
Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work
Volunteering days, so you can give back to your local community
Optional Private Healthcare and Dental, for you and the family
A share scheme where you can invest in the company at a discounted rate
25 days holiday with the option to buy more
Optional Pension scheme to protect your future
Critical Illness cover
Gym membership discounts
Discounts off attractions for the family all year round
The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge

What Are You Waiting For?


If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!