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External Communications Manager, Consumer
1 Braham Street, London, United Kingdom
Recruiter: Carla Ballinger
Hiring Manager: Phy McCarthy
Career Grade: D
Internal Closing Date: 03/08/2025
** 6 MONTHS SECONDMENT**
About EE
We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.
We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.
That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn.
We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in?
Why this job matters
In the fast-paced and ever-changing world of brand storytelling, we have an important (and exciting) role helping EE to showcase our partnership with the BAFTA Film Awards to media and influencers.
This role exists to support the commercial and corporate objectives of BT Group’s Consumer business. The role holder will lead external communications strategy and execution throughout our 2026 EE BAFTA Film Awards season.
The aim of the role is to ensure UK consumers love and engage with EE to ultimately buy and recommend our products and services.
What you’ll be doing
- Lead and execute the PR strategy for EE’s sponsorship of the EE BAFTA Film Awards
- Manage the full PR campaign for the EE Rising Star Award including the PR activation that showcases EE’s partnership through to the awards cermony and beyond
- Liaising with other channels internally, BAFTA, Film Awards partners and all agency partners to ensure full campaign integration throughout
- Manage one PR agency
The experience you'll have
- Experience of brand sponsorship external communications amplification, while navigating complexities of internal and external stakeholders, ensuring needs of all parties are met
- Experience of managing consumer PR agencies to deliver industry leading PR campaigns
- Good knowledge and contacts across national consumer, showbiz, entertainment media and influencers
- Experience in planning, development and delivery of major PR launches for big brands
The skills you’ll need
What's in it for you? What are the benefits
- A competitive starting salary embedded in a comprehensive total rewards package.
- Pension plan: Contribute 5%, and BT will contribute 10%.
- Generous annual leave: 25 days (plus bank holidays), increasing with service.
- Inclusive family leave policies: 18 weeks’ paid leave, and up to two weeks’ paid leave for carers, regardless of family structure.
- A wide range of flexible benefits, including cycle-to-work, private healthcare, season ticket loans, and retail discounts, including our BT shop.
- World-class training and development opportunities in an inclusive environment.
- Discounted broadband, mobile, and TV packages, including Discovery+ and TNT Sports.
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
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